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 - Partnering with PCI Pal
 - Transformer les paiements dans chaque centre de contact
 - Transformando los pagos en todos los contact centers
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 Resource Sitemap
- Agent Assist Explained
 - Kidzania Case Study
 - Serco Case Study
 - Leisure - KidZania
 - Outsourcing - Serco
 - AllSaints Case Study
 - Retail - AllSaints
 - PCI Pal® Shortlisted for the 2018 Card and Payments Awards
 - PCI Pal® Celebrates an Award Win at the PCI 2018 Awards for Excellence
 - PCI DSS 3.2 Set to Expose ‘Compliance Cramming’ Culture, Warns PCI Pal®
 - 8x8 and PCI Pal Partner on Compliance
 - PCI Pal® To Attend Call & Contact Expo 2018
 - Agent Assist - How it Works
 - PCI Pal® Announced as Cisco Solution Partner for EMEA, USA & Canada
 - PCI Pal® Shortlisted for Retail Security Initiative of the Year at the Retail Systems Awards 2018
 - Leisure - iFLY Indoor Skydiving
 - PCI Pal® Shortlisted for Comms Business Awards 2018
 - PCI Pal® Wins At CNP 2018 Awards
 - Agent Assist - Agent Demo
 - Outsourcing - DDC Outsourcing Solutions UK
 - Keep Calm and Descope
 - PCI Pal® and Verizon White Paper Examines PCI Security Compliance in Contact Center Environments
 - Retail - Six Pack Abs
 - This is Australia: The State of Security in the Eyes of Australian Consumers 2019
 - This is Canada: The State of Security in the Eyes of Canadian Consumers 2019
 - Utilities - Ecotricity
 - Inadequate Data Security Practices Come With Serious Financial Consequences for Canadian Businesses
 - PCI Pal® Shortlisted for Further Industry Awards
 - PCI Pal® Announced as EMEA AppFoundry Partner of the Year at Genesys’ G-Summit Europe
 - PCI Pal Named “Compliance Software Solution Provider of the Year” Award in 2019 CyberSecurity Breakthrough Award Program
 - PCI Pal® Builds on UK Partnership With 8x8 to Offer Secure Payment Services for Contact Centers Globally
 - Financial - Verex
 - Healthcare - British Medical Journal
 - The Woodland Trust Enhances Telephone Payment Security Thanks to PCI Pal®
 - Woodland Trust Enhances Telephone Payment Security With PCI Pal
 - PCI Pal® Receives Double-Shortlisting in the 2020 Card and Payment Awards
 - PCI Pal® Urges Businesses to Remove ‘Tick Box’ Mentality to Ensure Year-Round PCI DSS Compliance
 - PCI Pal Digital
 - PCI Pal® Study Reveals That Londoners Are the Biggest Risk Takers With Their Personal Data Security Practices
 - PCI Pal® Selected for Membership in Avaya’s DevConnect Program
 - Compliance in the Cloud
 - Government - Delivering Compliance to Local Authorities
 - Retail - VAX
 - Vax Transforms Telephone Payment Transaction Process With PCI Pal®
 - PCI Pal® Advances to a Cisco Preferred Solution Partner
 - PCI Pal® Wins PCI Excellence Award in Recognition of Customer Success
 - PCI Pal® Launches PCI Pal Digital for Omnichannel Payment Security
 - Data Privacy in the US
 - SixPackAbs Case Study
 - PCI Pal Nominated for Best Compliance Provider Award at CNP 2020
 - PCI Compliance for Large Organizations: 10 Tips
 - PCI Compliance: Then & Now
 - PCI Pal® Launches New Capability to Rapidly Deliver Secure Payment Services to Businesses With Home and Remote Workers Within 48 Hours
 - PCI Pal® Launches Webinar Series on Payment Security Compliance
 - PCI Pal® Shortlisted for Omnichannel Solution of the Year
 - Public Sector - Delivering Security and Compliance to the Public Sector
 - Utilities - Pennon Water Services
 - Pennon Water Services Keeps Its Customer Experience Flowing Thanks to Vonage and PCI Pal®
 - Government - Waltham Forest
 - Survey From PCI Pal® Shows Significant Consequences for Businesses that Demonstrate Poor Data Security Practices During the Pandemic
 - Waltham Forest Council Implements PCI Pal to Secure Cardholder-Not-Present Payment Transactions
 - Data Security in the Eyes of the Consumer Post COVID-19
 - PCI Pal® Progresses Partnership with Leading Cloud Contact Center Provider Talkdesk
 - PCI Pal Partners With Avaya Contact Center to Deliver an Integrated Cloud-Based Compliance Solution for Telephone and Digital Payments
 - Survey From PCI Pal® Reveals Australians' Concerns Relating to Data and Payment Security Practices During the Coronavirus Pandemic
 - Survey Finds Majority of Europeans Will Take Custom and Loyalty Elsewhere Following a Security Breach
 - PCI Pal® and Civica Host Payments Security and Compliance Webinar for the Public Sector
 - PCI Pal® Announced as Finalist in Insurance Times Tech & Innovation Awards
 - PCI Pal® SVP Nominated in the Computing Women in Tech Excellence Awards
 - PCI Pal® Announces the Formation of the PCI Pal Advisory Committee and Its First Member, Neira Jones.
 - PCI Pal® Adds Speech Recognition Capability to Its Cloud-Based Agent Assist and IVR Payment Solutions
 - Logistics - Logistics Industry Success Story
 - Solutions Brochure
 - PCI Pal® Recognized as Notable Tech Innovator Following Tech East 100 Award
 - PCI Pal Announces Partnership with Calabrio and Joins the Calabrio Marketplace
 - What Now? Future-Proofing Your Payments
 - PCI Pal® Receives G-Cloud 12 Certification
 - Retail - TRADER
 - Partner Program Datasheet
 - PCI DSS Compliance Comes Under the Spotlight in Verizon's 2020 Payment Security Report
 - Remote Working: Taking Secure Payments From Home
 - IVR Solution
 - Agent Assist Solution
 - Government - South Staffordshire District Council
 - Financial – MAPFRE: InsureandGo
 - PCI Pal® Shortlisted for Best Technology Initiative at the Card and Payments Awards
 - PCI Pal® Supports InsureandGo with Payment Security and Compliance
 - Predicting the Unpredictable: PCI Pal Releases Cybersecurity and Compliance Predictions for 2021
 - Podcast: Compliance for the Public Sector
 - Podcast: Compliance in the Cloud
 - Online Shoppers More Concerned About Deliveries Than Personal Security, According to PCI Pal® Survey
 - Podcast: Making Compliance a Habit
 - PCI Pal® Announces Partners for Upcoming Payments: The Future of Security and CX Conference
 - PCI Pal® Encourages Organizations to Consider Adopting a Company Culture of Security and Compliance on Data Protection Day 2021
 - Podcast: Five Agenda Items for CISOs in 2021
 - PCI Pal® Releases Podcast Highlighting the Top 5 Agenda Items for CISOs in 2021
 - Neira Jones Presents Payments 2021 Opening Keynote: Secure Payments, CX Friend or Foe?
 - Ciske van Oosten Presents Payments 2021 Closing Keynote: Engineering Effective & Sustainable Payment Security by Design
 - PCI Pal® Supports Royal Exchange Theatre With Its Payment Security Compliance
 - Payments: The Future of Compliance and CX
 - PCI Pal® Appoints Mufti Monim as New CTO
 - Post Pandemic Payments
 - Leisure - AvalonBay
 - AvalonBay Selects PCI Pal® to Securely Handle its Contact Center Payments
 - Retail - Halfords
 - Which Self-Assessment Questionnaire (SAQ) Is Right for You?
 - Halfords Places Customer Service and Experience in Pole Position
 - PCI Pal® Awarded Best Call Centre Solution at CNP 2021
 - PCI DSS v4.0: The Challenges for Organizations and QSA’s
 - InsureandGo Extends PCI Pal® Payment Security Solution to Australian Operations
 - PCI Pal® Solutions Now Available as a Premium App on Genesys AppFoundry
 - PCI Pal® and Their Partner 8x8 to Discuss Reimagining Service Delivery at the SOCITM President’s Week 2021
 - Payments: The Future of Security & CX
 - PCI Pal® Publishes Payments: The Future of Security and CX Whitepaper
 - A Security Assessor's Guide
 - Descoping: An Investment Providing Savings & Returns
 - Securing Payments in 2021 Australia
 - PCI Pal® announced as a finalist in the 2021 Cloud Excellence Awards
 - Fewer than 10% of People are Confident about their Data Security on Social Media, According to Survey from PCI Pal
 - PCI Pal® signed-up to reduce payment security risk for Essex County Council
 - Financial - GC Business Finance
 - PCI Pal® and Puzzel secure telephone payments for GC Business Finance
 - Securing Payments in an Omnichannel Contact Center
 - Cybersecurity breach at Neiman Marcus will test consumers’ retail confidence ahead of the busy festive period, warns PCI Pal
 - PCI Pal Announces Amazon Connect Integration and AWS Marketplace Availability
 - PCI Pal® shortlisted for Enterprise Security Solution award at Security Excellence Awards 2021
 - What Is PCI Compliance?
 - Happiness matters: PCI Pal® shortlisted for WorkL Workplace of the Year Awards 2021, supported by The Telegraph
 - PCI Pal® to discuss The Future of Security & CX at Call and Contact Centre Expo 2021
 - Puzzel extends partnership with PCI Pal®’s omnichannel payment portfolio
 - Retail - Secure Omnichannel Contact Center Payments
 - PCI Pal® wins three accolades at the WorkL Workplace of the Year Awards
 - PCI Pal® wins Payment Solution award at the Credit & Collections Technology Awards
 - PCI Pal® wins Payments Compliance Technology of the Year at the Payments Awards 2021
 - Retail - PCI Compliance for a Global Appliance Manufacturer
 - Michelin implements PCI Pal® for Secure and Compliant Payments
 - Gearing up for 2022: PCI Pal® Releases Top-Level Insights to Prepare Businesses for a New Year of Cyber Crime
 - PCI Compliant Payments for Chill Insurance
 - Chill Out, Relax, Take It Easy: PCI Pal® Removes the PCI Compliance Worry from Chill Insurance
 - PCI Pal® finalists in 2022 Card and Payments Awards
 - Working smarter - are you PCI compliant?
 - Secure phone payments for leading US cable provider
 - Delivery speed and transaction security top the list of festive shoppers’ worries for 2021, in PCI Pal®’s annual yuletide survey
 - PCI Pal Provides Secure, Compliant Payments for Talkdesk Global Customers
 - Security in the Contact Center: A Comparative Study of Consumers and Contact Center Professionals
 - International Survey Probes the Future of Customer Service and Considers Consumer Preferences versus Contact Center Strategies
 - BPO - Securing Payments for Leading US Business Process Outsourcer
 - Retail - Secure Payments for Leading European Furniture Manufacturer
 - PCI Pal® shortlisted for the Best Compliance Product in the CX Awards 2022
 - The Call & Contact Center Expo Names PCI Pal Finalist for Security Solution of the Year
 - Utilities - PCI Compliant Contact Center Payments for Natural Gas Supplier
 - Love your customer
 - PCI Pal® announces new global partnership with VoiceFoundry, a TTEC Digital Company.
 - PCI Pal® wins Best Compliance Product at the CX Awards 2022
 - Retail - Major British Multinational Retailer
 - PCI Pal® marks Australian launch with senior VP appointment
 - This is Canada 2022: The State of Security through the Eyes of Canadian Consumers Today
 - Survey Finds All Payment Channels Face a Distrust Deficit in the Wake of COVID-19
 - PCI Pal® unveiled as 21st best-performing tech scale-up in the UK at 2022 Megabuyte Emerging Stars awards
 - Retail - PCI Compliant Payments for Restaurant Group Fridays
 - Restaurant group Fridays UK chooses PCI Pal® to secure card payments
 - Public Sector - PCI Compliance for Australian Government Authority
 - PCI Pal partners with Five9 to provide secure payments on the Five9 CX Marketplace
 - PCI DSS v4.0 and Payment Security: What You Need to Know
 - Greg Rowe’s contact center solution keeps customer communications and payments flowing with technology from Talkdesk and PCI Pal
 - Greg Rowe Limited partners with Talkdesk and PCI Pal for secure payments
 - PCI Pal partners with Odigo to provide secure payments
 - Data Privacy Legislation and Payments in Canada
 - Worldpay from FIS Presents: Digitizing B2B Payments
 - This is Australia 2022: The State of Security through the Eyes of Australian Consumers Today
 - Talkdesk Presents: Delivering Better Payment CX
 - Keep Calm and Simplify: Contact Center Best Practices in the Era of PCI DSS 4.0
 - PCI Pal, Servadus, and Verizon Release Joint White Paper Addressing Contact Center Best Practices in the Wake of PCI DSS 4.0 Rollout
 - Data Privacy in Australia
 - Starting Your PCI Compliance Journey
 - PCI DSS v4.0: What it means for Compliance in the Cloud
 - Bensons for Beds futureproofs omnichannel payment security with PCI Pal and Freshworks
 - Freshworks and PCI Pal partner to futureproof omnichannel payment security for Bensons for Beds
 - Calabrio Presents: Improving Customer Experiences through Performance Management
 - PCI Pal ranked in the top 100 Fastest growing companies in the UK
 - PCI Pal Named Winner in Coveted Categories at Annual CNP Awards and Global Infosec Awards
 - Teleperformance UK selects PCI Pal to secure expanding payment methods for global enterprise customers
 - Simplifying Contact Center Payment Security
 - Payments 22: The Future of Security and CX
 - National Express boosts customer service with 8x8 and PCI Pal
 - PCI Pal Extends Patent Portfolio in US and Australia for Processing Sensitive Information over VoIP
 - Keep Calm and Simplify
 - PCI Pal Launches Open Banking Payments for Contact Centers: the first in a series of new payment products
 - Cybernews Payments Interview with PCI Pal's CISO
 - PCI Pal Partners with Virgin Atlantic to Secure its International Omnichannel Payments
 - PCI Pal Named “Data Security Solution Provider of the Year” in 2022 CyberSecurity Breakthrough Awards Program
 - Contact centers are shifting gears: Entering the era of digital payments
 - Air Europa futureproofs payment security and CX with PCI Pal
 - Air Europa chooses PCI Pal Agent Assist to enhance Contact Center payment processes
 - Security risk: Are you still using POS terminals in your contact center?
 - PCI Pal extends G-Cloud certification
 - PCI Pal’s New Pay By Bank Innovation Shortlisted for 2023 Card & Payments Awards
 - Future of Payments survey finds increasing consumer trust toward digital payment methods
 - PCI Pal Shares Top Predictions for Payment and Security Trends in 2023
 - Consumer Benefits of Pay by Bank
 - What are the main differences and similarities between PCI DSS and HIPAA?
 - GoSee Enhances Contact Center Payment Experience with PCI Pal
 - Five Key Factors Influencing Consumer Payment Preferences
 - How Businesses Can Prepare for the ADPPA
 - Preparing for the ADPPA
 - Payments Trends and Predictions for 2023
 - G-Summit Iberia
 - Darlington Borough Council Secures Contact Center Payments with PCI Pal®
 - Darlington Borough Council
 - A Guide to Digital Payment Link Security
 - The Customer Show - Melbourne
 - 4 Steps to Secure Contact Center Payments
 - Why Pause and Resume Call Recording Isn't Enough
 - PCI Pal Featured on CardRates.com
 - Securing ACH Payments in Contact Centers
 - Genesys APAC Partner Conference - Phuket, Thailand
 - Customer Experience Showcase - Sydney, Australia
 - NFP Health Secures Remote Contact Center Payments with PCI Pal
 - NFP Health Deploys PCI Pal to Streamline Contact Center Payments
 - PCI Pal® listed in Growth Index Top 100 ranking of UK's fastest growing companies for the second consecutive year
 - Pause and Resume Call Recording: Calculating the Risk
 - PCI Pal Named Finalist in 2023 Security Awards
 - Exploring ACH and Open Banking: US vs. Europe
 - GTACC Annual Conference 2023
 - PCI Security Standards Conference 2023
 - Genesys Xperience 2023
 - PCI Security Standards Council welcomes PCI Pal® CISO, Geoff Forsyth, to its Board of Advisors
 - Protecting Online Card Payments: Explore PSD2 and 3D Secure
 - Securing Contact Centers: Beyond Pause and Resume Recording
 - PCI Pal is Enhancing Contact Center Payments Through the Power of Conversational AI
 - Conversational AI: Payment Fraud Prevention and Data Protection
 - PCI DSS Compliance Checklist
 - Could enhancing your contact centre customer experience be the key to unlocking customer loyalty?
 - Customer Contact Week Nashville
 - Zoomtopia
 - PCI Pal Achieves AWS Service Ready Designation for Amazon Connect
 - Crafting Trust: Arts & Crafts Superstore Protects Customer Payments
 - PCI SSC 2023 Europe Community Meeting
 - Driving a Successful Customer Journey: The Contact Center Agent Experience
 - PCI Pal receives triple shortlisting at the 2023 Payments Awards
 - PCI Pal Extends Partnership with PCI Security Standards Council to Help Secure Payment Data Worldwide
 - PCI Pal® supports Secret Escapes in enhancing Payment Card Security and Compliance
 - Enhancing contact center payment security and compliance for Secret Escapes
 - Golden Nugget Case Study
 - Golden Nugget partners with PCI Pal® to Improve Payment Experience with Conversational AI
 - PCI Pal Augments Automatic Speech Recognition (ASR) Solution
 - AI-Powered Speech Recognition Payments: A Strategy for Contact Centers
 - Secure Payment Solution Providers: Key to Call Center Security
 - PCI Pal Named 2023 Compliance Software Solution of the Year
 - PCI Pal Teams up with Zoom to Create Exceptional Secure Payment Experiences
 - PCI Pal® is Awarded Payments Compliance Technology of the Year at Payments Awards 2023
 - Three steps to taking the complexity out of contact center payments
 - Enterprise Connect, Orlando, FL
 - Genesys Xperience, Denver, CO
 - 4 tips to apply to your payment processes to boost your CX
 - Why secure contact center payments win customer loyalty
 - Why PCI DSS is a business advantage, not a burden
 - What is PCI DSS compliance?
 - Not an afterthought: why payments should be front of mind for contact centers
 - PCI SSC NA Community Meeting, Boston, MA, USA
 - AWS Summit, Toronto, Canada
 - Vonage Dreamforce, San Francisco, CA, USA
 - Genesys Xperience Northern EMEA, Amsterdam, The Netherlands
 - Zoomtopia, San Jose, CA, USA
 - PCI SSC EMEA Community Meeting, Barcelona, Spain
 - A snapshot of the payments landscape: top 10 facts and insights you didn't know
 - Speak everyone's language: Why consumers prefer Speak to Pay
 - Step up your security game to gain your customers’ trust
 - What’s next for secure payments: five need-to-know trends for contact centers
 - PCI Pal® is recognized by 8x8 as Global TPES Partner of the Year 2024
 - Why Pay by Link needs to be more than 'send and forget'
 - Digital-first shouldn’t mean digital-only
 - PCI London, London, UK
 - PCI Pal Partners with RingCentral to Launch New Embedded Integration
 - Enterprise Connect, Orlando, FL
 - All4Customer, Paris, France
 - PCI Pal Successfully Re-elected to PCI SSC Board of Advisors for 2025-2027 Term
 - Xperience 2025, Live in Nashville, Tennessee
 - PCI SSC 2025 Europe Community Meeting - Amsterdam, Netherlands
 - PCI SSC 2025 North America Community Meeting – Fort Worth, Texas
 - PCI Pal Launches Fraud Management Suite to Strengthen Contact Center Security
 - Mastering PCI DSS compliance: a guide for contact centers
 - PCI DSS 101: What your contact center needs to know today
 - Verint Engage 2025, Orlando, FL
 - Secure Payments and ID Congress 2025
 - PCI Pal Appoints Kathy Varney as Chief Marketing Officer to Drive Global Brand and Growth Strategy
 - PCI Pal Announces Appointment of New Chief Information Security Officer
 - PCI Pal Launches Enhanced Data Analytics