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Payments Trends and Predictions for 2023

Secure Payments Podcast Channel

Our Podcast channel ‘Secure Payments’ provides useful insights, fireside discussions and knowledge sharing on CX, payments and compliance. Tune in for easy-to-digest advice, guidance and interesting discussions on a range of issues. Our monthly schedule will look at different industries, territories and include guests speakers who are experts in their fields. Don’t forget to subscribe and receive updates on new episodes released every month.

Payments trends and predictions for 2023

With customer service a top priority for companies, and consumers open to new options, the payments landscape is primed to expand and evolve over the coming year. In this episode, PCI Pal’s CMO, Jane Goodayle, is joined by the company’s VP of Product, Alessandro Dalla Volta, who outlines key payment trends and his predictions for 2023.


Highlights include:

The emergence of Open Banking powered payments within the contact center

Developments in AI in the contact center and the benefits

What payment methods can consumers trust?

Recommendations for organizations looking to re-asses their payment process in 2023


Listen to the episode on PCI Pal’s Podcast Channel, Secure Payments.