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Why PCI Pal

Our focus, our innovation and our proven track-record in enabling contact centers to transform how they handle customer payments.

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Our Mission

Our mission is to enable all businesses to take secure and frictionless payments in their contact centers and to step confidently into a more digitally diverse future.

How we are achieving this is a combination of many things:

A fusion of experience

To create a market-leading secure payment solution requires many different perspectives and we think we have created this perfect fusion.

We combine many years of experience in the world of contact centers with expertise from the payment industry. We also blend deep-rooted skills in cloud and SaaS-based software development with extensive Information Security and PCI DSS expertise to ensure our solutions are secure, resilient and highly scalable.

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Leading technology

We are proud of our innovation and how we have turned our ideas into market-leading and patented technology. For you, this not only means you have the best possible solution for today, but a partner that is constantly looking at how the world of contact center payments is evolving to ensure you have a solution that is fit for the future.

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Strong partner

Key for our customers is that our solution seamlessly integrates into their contact center environment. To this end we work tirelessly in forging strong eco-system partnerships with payment gateway providers, contact center platform vendors and business and desktop software companies.

Through doing this we uniquely provide a fully integrated solution that works your way.

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Secure, frictionless payments for hundreds of clients

DHL Logo Transparent Grey
Virgin - PCI Pal partner
Air Europa logo - PCI Pal partner
Trader logo - PCI Pal partner
Halfords - PCI Pal partner logo
We’ve fundamentally changed the way we’re handling our customer interactions. We have a new way of taking calls which is integrated with our Salesforce system and connects payments, billed interactions and customer contact in one place. It’s much more user- friendly and suits the way our customers want to provide the information to us - it’s a far better experience for our customers.
John Woodward, Head of Service Support, Ecotricity

We have built a culture around being the best

The best possible solutions, the best possible service and the best possible outcomes for our customers. We love what we do and the ethos shared by our team fuels innovation, drives learning and delivers exceptional value to our customers.

Meet Our Team

Get to know us
a little better

We love to chat and would welcome the opportunity to tell you more about what we do and what makes us different.

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