Skip to content

Post Pandemic Payments

Secure Payments Podcast Channel

Our Podcast channel ‘Secure Payments’ provides useful insights, fireside discussions and knowledge sharing on payment security and compliance. Tune in for easy-to-digest advice, guidance and interesting discussions on a range of issues relating to payment security, compliance and customer experience. Our monthly schedule will look at different industries, territories and include guests speakers who are experts in their fields. Don’t forget to subscribe and receive updates on new episodes released every month.

Post pandemic payments

In this short episode host, Jane Goodayle, is joined by industry experts to discuss the changes to payments, security and customer experience as a result of the Covid-19 outbreak.

Are remote contact center agents here to stay? If so, how can businesses ensure payments are secure?
Has the pandemic changed customer expectations?
How has the pandemic impacted the world of payments and security?
Are these changes permanent?

Guests include:
Ciske Van Oosten, Head of Global Business Intelligence, Verizon
Neira Jones, PCI Pal Advisory Committee Member, PCI Pal
James Tessier, Marketing Insights Lead, Oracle
Cory Haynes, VP of Financial Service & Insurance Strategy, Talkdesk
Eric Bushman, VP Solutions Engineering, Worldpay from FIS
Geoff Forsyth, CISO, PCI Pal


Listen to the episode on PCI Pal’s Podcast Channel, Secure Payments.