Knowledge Center - PCI Pal

16 May 2023 to 18 May 2023

Genesys APAC Partner Conference – Phuket, Thailand

Genesys APAC Partner Conference – Phuket, Thailand

PCI Pal is sponsoring Genesys' APAC Partner Conference in Phuket.

Darlington Borough Council

Darlington Borough Council

PCI Pal was selected by Darlington Borough Council to manage the organization's contact centre payment security and ensure the council adheres to PCI DSS standards.

9 Oct 2023 to 11 Oct 2023

Customer Contact Week Europe Summit

Customer Contact Week Europe Summit

PCI Pal is exhibiting at the 2023 Customer Contact Week Europe Summit.

NICE CXone Payments 2022

NICE Presents: Protecting Payment Data in the Contact Center

NICE Presents: Protecting Payment Data in the Contact Center

PCI Pal is proud of our partnership with NICE CXone and we were honored to have them host a session at our virtual event, Payments 22: The Future of Security & CX. In this recorded session, we'll dive deeper into protecting payment data in the contact center.

Bensons for Beds Futureproofs Payment Security with PCI Pal

Bensons for Beds futureproofs omnichannel payment security with PCI Pal and Freshworks

Bensons for Beds futureproofs omnichannel payment security with PCI Pal and Freshworks

British bed retailer, Bensons for Beds, futureproofs omnichannel payment security by adding to its existing PCI Pal deployment. This includes the ability to take customer payments across multiple digital engagement channels, including telephone, live chat, email and social media.

Protecting payment data in the Contact Center

Talkdesk Presents: Delivering Better Payment CX

Talkdesk Presents: Delivering Better Payment CX

In this session, we explore with Talkdesk how the revolution in digital payments has led to clients expecting fast, secure, and seamless payments experiences on the channel of their choice.

ContactNB Invigorate 2022

ContactNB Invigorate 2022

PCI Pal is proud to be the Platinum sponsor of ContactNB's annual contact centre conference and trade show! Join us virtually on June 2.

Retail – Major British Multinational Retailer

Retail – Major British Multinational Retailer

Discover how this major British multinational retailer maintains a seamless customer service experience, without comprising card security and PCI compliance.

closeup man holding smart phone typing in credit card numbers

The Inner Circle Guide to Omnichannel

The Inner Circle Guide to Omnichannel

Read the white paper for answers to some key customer queries around omnichannel payments.

Business people signing papers at a desk.

Financial – GC Business Finance

Financial – GC Business Finance

When GC Business Finance staff switched from office to home-based working as a result of the pandemic, the organization was faced with a pressing challenge.

Podcast mic and laptop

Securing Payments in 2021 Australia

Securing Payments in 2021 Australia

In this installment of ‘Secure Payments’, PCI Pal's Geoff Forsyth and Comms Channel's Len Power discuss the state of payment security within Australian contact centers.

Image of "A Security Assessor's Guide" eBook

A Security Assessor’s Guide

A Security Assessor’s Guide

This guide provides QSAs with an outline of strategies and technologies available to meet payment compliance regulations within contact centers.

Man in a suit talking on the phone, sitting at a laptop with a credit card in his hand.

PCI Pal^® Publishes Payments: The Future of Security and CX Whitepaper

PCI Pal^® Publishes Payments: The Future of Security and CX Whitepaper

PCI Pal^® has published a white paper aimed at compliance and finance professionals, contact center heads and customer experience leaders.

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