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Agent-Assisted Payments

Agent-assisted payments are secure payment transactions where a customer service representative helps facilitate a payment…
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AI Bot-Based Payments

AI bot-based payments refer to transactions facilitated by automated bots that use artificial intelligence to process…
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AI Chat Bot

An AI chat bot is an intelligent software application that uses artificial intelligence to simulate human conversation…
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Attestation of Compliance

Attestation of Compliance (AOC) is an official document that validates an organization has completed its PCI DSS…
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Automatic Speech Recognition

Automatic speech recognition (ASR) is a technology that converts spoken language into text, enabling telephone payment…
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Card-Not-Present

Card-not-present (CNP) transactions are payment transactions where the physical payment card is not available for inspection…
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Cardholder Data

Cardholder data refers to any information associated with a payment card that can identify the cardholder or facilitate…
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Click-to-Pay

Click-to-pay is a PCI Pal product that enables businesses to collect customer payments across multiple communication channels…
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Digital Payment Links 

Digital payment links are secure, unique URLs sent to customers via email, SMS, or messaging platforms that direct them to a hosted…
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DTMF Masking

DTMF masking (Dual-Tone Multi-Frequency masking) is a security technology that prevents payment card details entered via…
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IVR Payments

IVR payments (Interactive Voice Response payments) are automated payment transactions processed through…
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Omnichannel Payments

Omnichannel payments are integrated payment processing capabilities that provide customers with consistent, secure…
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Payment Gateway

A payment gateway is a technology service that securely transmits payment information between a merchant's system and…
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PCI De-scoping

PCI de-scoping is the process of removing systems, networks, or processes from the scope of PCI DSS compliance requirements…
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PCI DSS Compliance

PCI DSS compliance (Payment Card Industry Data Security Standard compliance) refers to meeting the security…
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PCI DSS Scope

PCI DSS scope refers to the systems, networks, people, and processes that must comply with Payment Card Industry Data…
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PCI SSC

PCI SSC (Payment Card Industry Security Standards Council) is the global organization responsible for developing, managing…
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