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PCI Pal Glossary

When it comes to PCI compliance and secure integrated payments, we’re experts in our field. To understand the nuances and terminology we use across our platform, take a look at the key terms and concepts in our glossary.

Glossary

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Agent-Assisted Payments
Agent-assisted payments are secure payment transactions where a customer service representative helps facilitate a payment…
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AI Bot-Based Payments
AI bot-based payments refer to transactions facilitated by automated bots that use artificial intelligence to process…
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AI Chat Bot
An AI chat bot is an intelligent software application that uses artificial intelligence to simulate human conversation…
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Attestation of Compliance
Attestation of Compliance (AOC) is an official document that validates an organization has completed its PCI DSS…
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Automatic Speech Recognition
Automatic speech recognition (ASR) is a technology that converts spoken language into text, enabling telephone payment…
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