Knowledge Centre - PCI Pal

Webinars

‘Roadmap to CX Maturity’ Masterclass with CX Experts

CX experts from PCI Pal, Freshworks, and Monica Vinader discuss how businesses can become CX pioneers with best-in-class strategies, technologies, and people which prioritize conversational experiences and enhance the customer experience.

Future proofing your payments webinar

What Now? Future-Proofing Your Payments

What Now? Future-Proofing Your Payments

Find out how to future-proof your organization’s payments to meet the challenges of today’s ‘new normal’. In this 30-minute webinar, PCI Pal's Dave Horchem and Nikki Von Seggern share our research results and insights into consumers’ views on data security today, as well as provide tips on moving from interim solutions to implementing a scalable, flexible and secure payments strategy.

Magnifying glass hovering over a question mark, and text that reads: Managing the Unknown: Flexibility & Compliance for the Public Sector

Managing the Unknown: Flexibility & Compliance for the Public Sector

Managing the Unknown: Flexibility & Compliance for the Public Sector

In this webinar, Civica’s Phil Painting takes you through security challenges the public sector faces, and what can be done to prepare and manage these during this unprecedented time. PCI Pal's Dom Newman joins Phil to discuss securing payments for remote workers and share Waltham Forest Council’s successful compliance journey.

Busting the Myths Around PCI Compliance Webinar

Busting the Myths Around PCI Compliance

Busting the Myths Around PCI Compliance

In this webinar, Phil Jude, PCI Pal's Director - Channel Sales, and Niall Sunderland, Wren Data's National Sales Manager, discuss the common misconceptions around PCI compliance, why the compensating controls you are currently using aren't enough, and the best way to ensure your customers’ data is secure.

Remote Working Webinar

Securing Customer Data While Working Remotely

Securing Customer Data While Working Remotely

In this webinar, we address requirements and considerations for keeping customer data secure while contact centre agents work from home. Further, we discuss what you need to know from a security perspective as you evaluate moving your contact centre to the cloud.

Compliance Through the Eyes of the Consumer Webinar

Compliance Through the Eyes of the Consumer

Compliance Through the Eyes of the Consumer

In this webinar, we discuss how consumers are regularly putting their money where their trust is, and how organizations can secure their sensitive cardholder data to instill consumer confidence. This discussion is based off research PCI Pal conducted around the world to glean insights into consumer sentiments around the onslaught of data security breaches and hacks, and how those sentiments impact trust and spending habits.

Case Study: DDC Outsourcing Solutions Webinar

Case Study: DDC Outsourcing Solutions

Case Study: DDC Outsourcing Solutions

Our case study in conjunction with DDC Outsourcing Solutions UK (DDC OS UK) highlights the importance of businesses choosing the correct partners for their needs. Join PCI Pal’s Director of Channel Sales and VP Global Marketing as they spend 30 minutes walking through the challenges that were overcome through a PCI Pal technology implementation, as well as the results that they are seeing today.

Outside view of house with plants around it. Text above reads "PCI Compliance from Home"

PCI Compliance from Home

PCI Compliance from Home

In this webinar, hear from PCI Pal's Chief Information Security Officer, Geoff Forsyth, and Jane Goodayle, PCI Pal's SVP Global Marketing, to see how PCI compliance fits into the work-from-home picture.

Evolution of Digital Payments in the Contact Centre Webinar

The Evolution of Digital Payments in the Contact Centre

The Evolution of Digital Payments in the Contact Centre

In this webinar, PCI Pal’s CTO, Hugh James, covers how the world of payments within contact centres is evolving alongside new digital communication applications to provide a true omnichannel solution for payments that is flexible, efficient and, above all, secure.

Compliance in the Cloud Webinar

Compliance in the Cloud

Compliance in the Cloud

The Cloud brings many advantages to businesses, but also many of its own challenges. In this webinar, Geoff Forsyth, CISO at PCI Pal, discusses designing and delivering a global cloud platform for achieving PCI DSS compliance.

Matter of trust Webinar

A Matter of Trust: What Consumers Really Think About Putting Their Trust in You

A Matter of Trust: What Consumers Really Think About Putting Their Trust in You

In this webinar in conjunction with CCA Global, we discuss the latest industry trends and challenges surrounding ever-changing customer expectations.

Misconceptions Compensating Controls

Compliance in the Contact Centre: Four Misconceptions Around Compensating Controls

Compliance in the Contact Centre: Four Misconceptions Around Compensating Controls

Listen to find out why compensating controls are not the best solution for compliance and customer service, and discover how de-scoping may be the answer.

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