Knowledge Centre - PCI Pal

Success stories

healthcare CX and payment compliance

NFP Health Secures Remote Contact Centre Payments with PCI Pal

NFP Health secures remote contact centre payments with PCI Pal as they focus on enhancing the customer experience and streamlining PCI compliance strategy.

Darlington Borough Council

Darlington Borough Council

PCI Pal was selected by Darlington Borough Council to manage the organisation's contact centre payment security and ensure the council adheres to PCI DSS standards.

Air Europa futureproofs payment security and CX with PCI Pal

Air Europa futureproofs payment security and CX with PCI Pal

Air Europa futureproofs payment security and CX with PCI Pal

Air Europa has enhanced payment security while also providing a frictionless customer experience. Learn how PCI Pal has helped the airline speed-up transaction timescales and increase payment success rates all while supporting the organisation with regulatory compliance such as PCI DSS.

National Express Coach

National Express boosts customer service with 8×8 and PCI Pal

National Express boosts customer service with 8×8 and PCI Pal

Discover how National Express improved their payment security and customer experience with 8X8 XCaaS deployment and SecurePay, powered by PCI Pal, for card payment security and compliance.

Bensons for Beds Futureproofs Payment Security with PCI Pal

Bensons for Beds futureproofs omnichannel payment security with PCI Pal and Freshworks

Bensons for Beds futureproofs omnichannel payment security with PCI Pal and Freshworks

British bed retailer, Bensons for Beds, futureproofs omnichannel payment security by adding to its existing PCI Pal deployment. This includes the ability to take customer payments across multiple digital engagement channels, including telephone, live chat, email and social media.

Qettle partners with PCI Pal and Talkdesk

Greg Rowe Limited partners with Talkdesk and PCI Pal for secure payments

Greg Rowe Limited partners with Talkdesk and PCI Pal for secure payments

Global kitchen tap manufacturer, Greg Rowe Limited, integrates telephony and secure payment solutions to future-proof communications and ensure ongoing adherence to payment compliance standards with PCI Pal and Talkdesk.

Public Sector – PCI Compliance for Australian Government Authority

Public Sector – PCI Compliance for Australian Government Authority

Discover how this Australian government authority leverages PCI Pal Agent Assist to offer seamless, secure PCI compliant payments.

Retail – PCI Compliant Payments for Restaurant Group Fridays

Retail – PCI Compliant Payments for Restaurant Group Fridays

Discover how the flexibility of our cloud-based Agent Assist solution secures payments whilst providing a seamless customer journey that remains consistent and enhances the experience this restaurant group is famous for.

Retail – Major British Multinational Retailer

Retail – Major British Multinational Retailer

Discover how this major British multinational retailer maintains a seamless customer service experience, without comprising card security and PCI compliance.

Heat valve of natural gas

Utilities – PCI Compliant Contact Centre Payments for Natural Gas Supplier

Utilities – PCI Compliant Contact Centre Payments for Natural Gas Supplier

Discover how the flexibility of our cloud-based solutions ensures a seamless agent experience and a customer journey that remains consistent, even when other business processes changed for this natural gas supplier.

European Manufacturer inside store

Retail – Secure Payments for Leading European Furniture Manufacturer

Retail – Secure Payments for Leading European Furniture Manufacturer

Discover how this organisation is offering a smooth multichannel experience to its customers without compromising on PCI DSS requirements.

Contact Centre

Outsourcing – Securing Payments for Leading US Business Process Outsourcer

Outsourcing – Securing Payments for Leading US Business Process Outsourcer

Discover how this business process outsourcer solved their PCI compliance challenges by partnering with PCI Pal.

Aeroplane seats

Simplifying PCI Compliance for a Major Airline

Simplifying PCI Compliance for a Major Airline

Discover how this airline is combatting an increase in fraudulent attacks whilst simplifying PCI compliance.

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