We understand that no two organisations nor their challenges and values are alike.
A major issue facing Business Process Outsourcers when it comes to PCI compliance is the inherent risk of data contamination within the contact centre environment. Managing multiple different client accounts within a single contact centre infrastructure can be challenging. Along side the risk of data contamination a further challenge is that of being subject to several QSA audits in a single year to ensure the compliance of different clients. By utilising a solution that descopes your environment from the requirements of PCI DSS the burden of these frequent audits and the risk of data contamination is greatly reduced.