A seamless digital payment journey for both agent and customer.
PCI Pal Digital Payments makes secure omnichannel payments possible for contact centres.
Merchants can take payments seamlessly with full visibility across multiple engagement channels, with flexible digital payment options to suit any customer.
What makes the solution stand out is no matter what channel the payment link is sent through or which method the customer chooses to pay by, the contact centre agent can follow any customer payment journey in real-time.
Ensuring no drop off, and assisting the customer if needed, meaning a great customer and agent experience all around.