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PCI Compliance Solutions

Secure customer data in your contact centre and protect your business - without compromising your CX.

Simplify PCI compliance and protect payment data with our pci compliance solutions

Choose from three Payment Card Industry (PCI) solutions to keep your contact centre safe, compliant, and efficient:

  1. Agent Assist: help your agents capture card information securely on live calls
  2. Digital Payments: let your agents follow customer payments on any channel
  3. IVR Payments: enable your customers to make secure payments without an agent. This solution can be integrated with your existing IVR or IVA service.

All three of our PCI compliance solutions are Level 1 PCI DSS certified by the PCI Security Standards Council. So, no matter how big or small your organisation, our innovative solutions can help you simplify PCI compliance and secure sensitive payment data.

Our PCI Compliance solutions are:

  • Customisable to your business, contact centre and industry
  • Scalable, so they can grow with you
  • Reliable, because they’re cloud-based
  • Secure, they’re all Level 1 PCI DSS certified
    (The acronym PCI DSS stands for Payment Card Industry Data Security Standard. PCI DSS are 12 requirements designed to ensure that all organisations that take card payments handle this information securely. If your business takes any card details, you need to be PCI DSS compliant.)


Choosing a solution that’s right for you

We work with you to find the most suitable and efficient cloud solution for your business and your unique challenges. Through our robust partner and technology ecosystem, our solutions integrate seamlessly with your existing payment providers, phone systems, and telecoms platforms.

When you install a PCI Pal solution, there’s no need to change how your agents work. You can still run your contact centre in the best way for you. And once you’ve installed the right solution? We’re there to support you, 24/7.

Partners & Integrations

We partner, and have proven integrations with your providers. PCI Pal has the strongest global ecosystem of PSPs, CCaaS, UCaaS and CRM organizations in the market today. Don’t see your provider? We're happy to look at additional integrations to ensure your PCI Compliance journey is as seamless as possible.

Solutions brochure

For more information about our secure payment solutions and the way we do things, please download our solutions brochure.

How can we help you?

Get in touch today to discuss our solutions and your specific requirements.

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