Payments Trends and Predictions for 2023
Secure Payments Podcast Channel
Our Podcast channel ‘Secure Payments’ provides useful insights, fireside discussions and knowledge sharing on CX, payments and compliance. Tune in for easy-to-digest advice, guidance and interesting discussions on a range of issues. Our monthly schedule will look at different industries, territories and include guests speakers who are experts in their fields. Don’t forget to subscribe and receive updates on new episodes released every month.
Payments trends and predictions for 2023
With customer service a top priority for companies, and consumers open to new options, the payments landscape is primed to expand and evolve over the coming year. In this episode, PCI Pal’s CMO, Jane Goodayle, is joined by the company’s VP of Product, Alessandro Dalla Volta, who outlines key payment trends and his predictions for 2023.
The emergence of Open Banking powered payments within the contact centre
Developments in AI in the contact centre and the benefits
What payment methods can consumers trust?
Recommendations for organisations looking to re-asses their payment process in 2023