A seamless digital payment journey for both agent and customer.
PCI Pal Digital makes secure omnichannel payments possible for contact centers.
Merchants can take payments seamlessly with full visibility across multiple engagement channels, with flexible payment options to suit any customer.
What makes the solution stand out is no matter what channel the payment link is sent through or which method the customer chooses to pay by, the contact center agent can follow any customer payment journey in real time.
Ensuring no drop off, and assisting the customer if needed, meaning a great customer and agent experience all around.