As the landscape of payment security evolves, it’s crucial to stay informed about the latest data security standard changes. For contact centres navigating the nuances of PCI DSS v4.0, these curated resources provide valuable insights into understanding the expected changes for organisations. Amidst evolving payment security norms, this compilation delivers expert insights, comprehensive guides, and practical tools.
Equip your contact centre with the knowledge to seamlessly transition, uphold robust compliance, and offer the utmost protection for customer transactions.
Resources
KEEP CALM & SIMPLIFY WHITEPAPER
Contact Centre Best Practices in the Era of PCI DSS v4.0
Amid an evolving and complex payment security landscape, are your contact centre security protocols enough? This whitepaper will help your organisation quickly establish best practices to simplify PCI compliance, adhere to strict industry governance, address cyber and business risks, and enhance customer experience.
Fill out the form to download the whitepaper.
Written in collaboration with Verizon and our leading secure payment experts, you’ll find everything you need to know about improving your payment security strategy, including how to meet the new requirements of PCI DSS v4.0 for all organisations accepting credit card payments.
In this whitepaper, learn how to:
- Overcome new challenges facing contact centres
- Meet the stringent requirements for payment card security while improving CX
- Eliminate the risk of mishandled payments and fraud by reducing PCI scope
- Avoid pitfalls from outdated misconceptions around PCI compliance and data security