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PCI Compliance Solutions

Secure customer data in your contact centre and protect your business - without compromising your CX.

Simplify PCI compliance and protect payment data with our pci compliance solutions

Choose from three Payment Card Industry (PCI) solutions to keep your contact centre safe, compliant, and efficient:

  1. Agent Assist: help your agents capture card information securely on live calls
  2. Digital Payments: let your agents follow customer payments on any channel
  3. IVR Payments: enable your customers to make secure payments without an agent. This solution can be integrated with your existing IVR service.

All three of our PCI compliance solutions are Level 1 PCI DSS certified by the PCI Security Standards Council. So, no matter how big or small your organisation, our innovative solutions can help you simplify PCI compliance and secure sensitive payment data.

Our PCI Compliance solutions are:

  • Customisable to your business, contact centre and industry
  • Scalable, so they can grow with you
  • Reliable, because they’re cloud-based
  • Secure, they’re all Level 1 PCI DSS certified
    (The acronym PCI DSS stands for Payment Card Industry Data Security Standard. PCI DSS are 12 requirements designed to ensure that all organisations that take card payments handle this information securely. If your business takes any card details, you need to be PCI DSS compliant.)

 

Choosing a solution that’s right for you

We work with you to find the most suitable and efficient cloud solution for your business and your unique challenges. Through our robust partner and technology ecosystem, our solutions integrate seamlessly with your existing payment providers, phone systems, and telecoms platforms.

When you install a PCI Pal solution, there’s no need to change how your agents work. You can still run your contact centre in the best way for you. And once you’ve installed the right solution? We’re there to support you, 24/7.

Our partners and integrations

We are integrated to, and resold by, some of the world's leading business communications vendors, as well as major payment service providers, telecommunications companies, and CRM providers.  Don’t see your provider?  We're happy to look at additional integrations to ensure your PCI Compliance journey is as seamless as possible.

Solutions brochure

For more information about our secure payment solutions and the way we do things, please download our solutions brochure.

How can we help you?

Get in touch today to discuss our solutions and your specific requirements.

Success stories

Air Europa futureproofs payment security and CX with PCI Pal
Success story
Air Europa futureproofs payment security and CX with PCI Pal
Air Europa futureproofs payment security and CX with PCI Pal
Air Europa has enhanced payment security while also providing a frictionless customer experience. Learn how PCI Pal has helped the airline speed-up transaction timescales and increase payment success rates all while supporting the organisation with regulatory compliance such as PCI DSS.
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National Express Coach
Success story
National Express boosts customer service with 8×8 and PCI Pal
National Express boosts customer service with 8×8 and PCI Pal
Discover how National Express improved their payment security and customer experience with 8X8 XCaaS deployment and SecurePay, powered by PCI Pal, for card payment security and compliance.
Read more
Bensons for Beds Futureproofs Payment Security with PCI Pal
Success story
Bensons for Beds futureproofs omnichannel payment security with PCI Pal and Freshworks
Bensons for Beds futureproofs omnichannel payment security with PCI Pal and Freshworks
British bed retailer, Bensons for Beds, futureproofs omnichannel payment security by adding to its existing PCI Pal deployment. This includes the ability to take customer payments across multiple digital engagement channels, including telephone, live chat, email and social media.
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Qettle partners with PCI Pal and Talkdesk
Success story
Greg Rowe Limited partners with Talkdesk and PCI Pal for secure payments
Greg Rowe Limited partners with Talkdesk and PCI Pal for secure payments
Global kitchen tap manufacturer, Greg Rowe Limited, integrates telephony and secure payment solutions to future-proof communications and ensure ongoing adherence to payment compliance standards with PCI Pal and Talkdesk.
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