Case Studies

Our secure cloud payment solutions are tailored to meet the specific needs of individual clients. Find out how we’ve helped some of the world’s largest organisations achieve PCI compliance.

SixPackAbs

SixPackAbs is a fitness brand and hugely successful internet business based in the US with 587 million views on YouTube, 3.8 million subscribers, and 160,000 paying customers globally across 40 countries. Needing to build its brand trustworthiness so that customers would have the confidence that they are doing business with an ethical business that is transparent, protects their data and provides products and services they can trust are backed up by research – SixPackAbs sought a solution that would integrate with their Salesforce platform. Find out more about PCI Pal’s solution here…

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SixPackAbs

SixPackAbs is a fitness brand and hugely successful internet business based in the US with 587 million views on YouTube, 3.8 million subscribers, and 160,000 paying customers globally across 40 countries. Needing to build its brand trustworthiness so that customers would have the confidence that they are doing business with an ethical business that is transparent, protects their data and provides products and services they can trust are backed up by research – SixPackAbs sought a solution that would integrate with their Salesforce platform. Find out more about PCI Pal’s solution here…

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DDC Outsourcing Solutions UK

DDC Outsourcing Solutions UK (DDC OS UK) is a business process outsourcer that provides tailored solutions to companies in a range of industries: from utilities, charities, retail and public sector. PCI Pal was recommended by DDC OS UK’s communications partner 8×8, and through the cost reduction and innovation forum process, PCI Pal’s Agent Assist solution was demonstrated.

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DDC Outsourcing Solutions UK

DDC Outsourcing Solutions UK

DDC Outsourcing Solutions UK (DDC OS UK) is a business process outsourcer that provides tailored solutions to companies in a range of industries: from utilities, charities, retail and public sector. PCI Pal was recommended by DDC OS UK’s communications partner 8×8, and through the cost reduction and innovation forum process, PCI Pal’s Agent Assist solution was demonstrated.

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iFLY Indoor Skydiving

iFLY is the leisure company that created modern indoor skydiving. In 2017, they took the decision to identify a partner to manage their call centre payment card security and was recommended to contact the team at PCI Pal for help. Find out more about the PCI compliant solution that we put in place.

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iFLY Indoor Skydiving

iFLY is the leisure company that created modern indoor skydiving. In 2017, they took the decision to identify a partner to manage their call centre payment card security and was recommended to contact the team at PCI Pal for help. Find out more about the PCI compliant solution that we put in place.

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iFLY Indoor Skydiving

AllSaints

AllSaints is a global fashion brand based in East London, which operates in twenty-seven countries, with over two hundred stores globally. A 24/7 digital business operating on a number of different platforms in a multi-lingual environment, AllSaints needed a flexible, robust and reliable solution that would tick all the boxes in terms of legislation, accessibility and best practice. Find out more about PCI Pal’s solution here…

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AllSaints

AllSaints is a global fashion brand based in East London, which operates in twenty-seven countries, with over two hundred stores globally. A 24/7 digital business operating on a number of different platforms in a multi-lingual environment, AllSaints needed a flexible, robust and reliable solution that would tick all the boxes in terms of legislation, accessibility and best practice. Find out more about PCI Pal’s solution here…

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Made.com

Having experienced exponential growth since entering the market, Made.com were aware that with growing numbers of customers calling to make purchases and receive customer service, they were required to adhere to the Payment Card Industry Data Security Standard (PCI DSS). Following a review of the secure technology market, PCI Pal Agent Assist was selected. Here’s how we solved Made.com’s contact centre compliance challenges across Europe…

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Made.com

Having experienced exponential growth since entering the market, Made.com were aware that with growing numbers of customers calling to make purchases and receive customer service, they were required to adhere to the Payment Card Industry Data Security Standard (PCI DSS). Following a review of the secure technology market, PCI Pal Agent Assist was selected. Here’s how we solved Made.com’s contact centre compliance challenges across Europe…

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Serco

As a certified PCI-compliant service provider, Serco has invested time and considerable effort into maintaining their level of compliance. They went to market to find secure contact centre technology that could help make this ongoing compliance requirement easier, more cost-effective and more robust. Following an in-depth procurement process to assess the secure technology market, Serco selected PCI Pal. Here’s how we’ve helped solve their compliance problem…

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Serco

As a certified PCI-compliant service provider, Serco has invested time and considerable effort into maintaining their level of compliance. They went to market to find secure contact centre technology that could help make this ongoing compliance requirement easier, more cost-effective and more robust. Following an in-depth procurement process to assess the secure technology market, Serco selected PCI Pal. Here’s how we’ve helped solve their compliance problem…

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Kidzania

Kidzania takes payments from both consumers and businesses for tickets and events at its many edutainment theme park locations. They receive these payments through the website and also by phone. They maintain a contact centre operation, which is spread across several locations, so there was a requirement to ensure cardholder data would be secure whenever and wherever a customer makes a telephone payment. Find out more about PCI Pal’s solution here…

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Kidzania

Kidzania takes payments from both consumers and businesses for tickets and events at its many edutainment theme park locations. They receive these payments through the website and also by phone. They maintain a contact centre operation, which is spread across several locations, so there was a requirement to ensure cardholder data would be secure whenever and wherever a customer makes a telephone payment. Find out more about PCI Pal’s solution here…

SEE FULL CASE STUDY