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Making payments easy and secure across any communications channel

We enable all businesses to take secure and frictionless payments in their contact centers, and to step confidently into a more digitally diverse future.

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Our Solutions

PCI Pal have a range of tailored solutions to enable your call center to remain PCI compliant, without compromising on customer experience.

Solutions by Channel

Smaller Contact Centers- Seamless Interaction

Digital Interactions

Secure & effortless payments over digital call center channels

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Handsfree icon

Phone Interactions

Making phone-based payments easy and secure

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Provide a branded environment

IVR Self-Service

Simplifying & automating payments through IVR self-service

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Solutions by Technology

Secure & Compliant

Secure Digital Links

Enhancing customer & agent experience with frictionless payments

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Reduce transaction cost

DTMF Masking

Increase successful payments & reduce costs with secure payments

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De-risk call recording icon

Speech Recognition

Leveraging advanced speech recognition for assisted and automated payments.

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Instill Trust

Conversational AI

Enabling automated secure payments through conversational AI.

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Instill Trust

AI Powered Risk Scoring

Deliver real-time risk insights before payment is collected.

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Solutions by Industry

business processing outsourcing

Business Process Outsourcing

Simplifying & securing call center payments for BPOs

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financial services & insurance

Financial Services & Insurance

Seamless payment experiences in financial services & insurance

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Government

Government

Modernizing, securing and streamlining payments for the public
sector

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Leisure

Travel & Leisure

Enabling effortless secure payment experiences in travel
and leisure

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Logistics & Shipping

Logistics & Shipping

Simplifying customer payments for logistics & shipping companies

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Retail

Retail

Streamlining & securing customer payments for retail call centers

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Not for profit

Not-For-Profit

Simplifying payments for charities & not-for-profit organizations

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Utilities

Utilities

Ensuring flexible payment experiences for utility companies

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What our customers say about PCI Pal

PCI Pal’s tools are known as the Number One in the industry. It was exactly the solution we needed for the problem we had and they’ve delivered something absolutely spectacular.

Alex Denley, Head of IT, KidZania

Transform your customer experience today

Get in contact with our experts to find out more, or to book a demo.

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