Also known as Automatic Speech Recognition (ASR), speech recognition technology converts human speech into text. This is nothing new. So, what is new?
PCI Pal’s Speech Recognition solution leverages the latest advances in AI (artificial intelligence) and machine learning to detect the primary speaker even in noisy environments, discerning languages, accents, and regional dialects with high precision.
Why Choose our speech recognition solution?
Voice-activated technology is the new norm. For many, traditional contact centre solutions just don’t cut it. Our leading-edge solution ‘listens’ but keeps sensitive details hidden, setting a gold standard in security.
No more language barriers: Unlock a world of communication with support for 140+ languages. Our impressive speech accuracy isn’t just talk – boasting an average of 91.25% compared to other services currently available.
*Based on internal comparative studies with another industry-leading speech recognition service. Accuracy tested on English (GB & US), French (Canadian), and Spanish (US) for PCI Pal Solutions.