Partnership Overview
PCI Pal partners with leading contact center and communication platforms to deliver secure, seamless payment experiences. Together, we help organizations protect sensitive cardholder data, achieve PCI DSS compliance, and maintain customer trust across every channel.
Our integrations ensure that payments are handled securely within the customer journey—without disrupting the agent experience or exposing sensitive information to risk.
Why PCI Pal and Genesys
Compliance
without compromise
Maintain PCI DSS compliance by keeping sensitive payment data out of your environment, simplifying compliance and minimizing risk.
Frictionless
customer experience
Enable customers to make payments quickly, safely, and confidently without breaking the conversation flow whether through voice, chat, or digital channels.
Reliable
integration
Powered by SIP connectivity, the Genesys and PCI Pal integration makes it easy to deliver secure, compliant payments that improve the agent experience and scale effortlessly.
Learn more about
PCI Pal and Genesys
If you are looking to deploy secure, PCI DSS compliant payments integrated with Genesys, please book a demo or visit the Genesys AppFoundry.
