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Securing Payments in 2021 Australia

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Secure Payments Podcast Channel

Our Podcast channel ‘Secure Payments’ provides useful insights, fireside discussions and knowledge sharing on payment security and compliance. Tune in for easy-to-digest advice, guidance and interesting discussions on a range of issues relating to payment security, compliance and customer experience. Our monthly schedule will look at different industries, territories and include guests speakers who are experts in their fields. Don’t forget to subscribe and receive updates on new episodes released every month.

Securing payments in 2021 australia

Hackers work around the clock to steal data for profit and these opportunistic cybercriminals are further capitalising on remote working situations. Australian Consumers are rightfully holding businesses accountable for lax data security practices.

In this installment of ‘Secure Payments’, PCI Pal’s CISO, Geoff Forsyth and Comms Channel’s Len Power discuss the state of payment security within Australian contact centres. They explore how these contact centres can meet the highest compliance and security standards to build and maintain customer loyalty and trust.

Listeners will learn:

  • How contact centres can process credit card payments securely whilst working from home
  • How a business’s poor data security practice can impact customer loyalty and future spend
  • What the much anticipated PCI DSS 4.0 update means for businesses processing card payments, how the auditing process will change, and what organisations can do to prepare

Listen to the episode on PCI Pal’s Podcast Channel, Secure Payments.

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