Love your customer
Secure Payments Podcast Channel
Our Podcast channel ‘Secure Payments’ provides useful insights, fireside discussions and knowledge sharing on payment security and compliance. Tune in for easy-to-digest advice, guidance and interesting discussions on a range of issues relating to payment security, compliance and customer experience. Our monthly schedule will look at different industries, territories and include guests speakers who are experts in their fields. Don’t forget to subscribe and receive updates on new episodes released every month.
LOVE YOUR CUSTOMER
In this episode PCI Pal’s SVP Global Marketing, Jane Goodayle, discusses how excellent customer experiences can be maintained in tandem with the best practice in payment security.
A common concern we hear when organisations review their payment security technology is the potential disruption to the end user.
Nothing sees customers’ trust erode quicker than their personal data being stolen. With loyalty on the line, there is no bigger challenge for a business than the fall-out of a data breach.
It’s time to invest in customer relationships. At what intersections do compliance and customer experience combine? Can they ever be a match made in heaven or will one always compromise the other? Here we explore five security and CX potions to make your customers love you.