Pause & Resume Call Recording: Time to Calculate the Risk
Managing contact centres is a tough part of doing business. One potential problem is compliance with data security regulations. Non-compliant businesses face significant fines from regulators and the prospect of losing millions of dollars more.
Outdated Pause & Resume call recording has the potential to leave your business vulnerable to expensive security breaches. The global average breach costs $3.62 million (approximately £2.8 million). Could your business afford this bill?
If you’re keen to establish and understand the threats posed by outdated call recording technology, you’ll find the information featured within our whitepaper useful.
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