A secure payment solution
powered by a proven SaaS platform
You are looking to deploy a secure payment solution in your contact center or across your customer-facing teams. It is key that you ensure this is a true SaaS solution and is powered by a proven cloud platform that is secure, resilient and future-fit. Key considerations include:
True SaaS architecture
A solution that is designed and deployed in a SaaS model rather than simply a cloud hosted solution.
Solution latency
Ensuring a highly responsive cloud platform that minimizes application latency to any point of access.
Cloud platform resilience
Ensuring there are no points of failure in the cloud architect and multi-data center resilience.
Cloud platform
security
Leveraging a cloud platform that is highly secure by design, proven and constantly assessed in terms of security posture.
Cloud platform compliance
Ensuring that the platform as well as the solution is fully PCI DSS compliant.
Global cloud powered by AWS
PCI Pal uses Amazon Web Services (AWS) as its platform of choice to host our global cloud payment solutions. We believe that AWS is the most secure, extensive, and resilient cloud platform as demonstrated by the fact that the world’s top financial companies use AWS to safely transact their business.
Our solution is hosted across multiple AWS regions including the United States, Canada, United Kingdom, Mainland Europe and Australia, allowing us to provide a truly global cloud solution to our clients.
Key for PCI Pal and our clients is that AWS supports more security standards and compliance certifications than any other cloud provider, including PCI DSS, HIPAA/HITECH, FedRAMP, GDPR, FIPS 140-2, and NIST 800-171. AWS regularly achieves third-party validation for thousands of global compliance requirements across virtually every sector supporting our focus on providing a highly secure and compliant platform for our clients.
Architected for the cloud
Our secure payment solutions have been designed for cloud rather than merely ported to a cloud platform. What this means for our clients is that our solutions make full use of the inherent performance, resilience and security of the AWS cloud platform.
We have designed our cloud platform to take full advantage of Amazon’s high availability model, utilizing the latest load balancing and autoscaling technologies to ensure the platform automatically ramps up to meet high demand peaks and is highly fault tolerant.
For you, this means that you do not have to worry about performance either impacting the responsiveness of our application or impacting the technical compliance capabilities such as issues like DTMF bleed.
We are proud to have
many happy customers:
Something I really like about the PCI Pal technology is its flexibility: it’s fully configurable if there’s a unique requirement, the team is happy to assess what is needed and undertake custom coding to suit. I was very impressed at this level of flexibility for a SaaS company, and I believe it meant a lot to the overall success of this project.
The value of our SaaS model and proven cloud platform
True SaaS platform
Ensuring that you gain the peace of mind of a scalable, resilient, and secure solution that is available from the cloud across the globe.
Future-fit architecture
You gain the benefits of a solution that was designed in the cloud and provides the future-fit agility to meet your needs today and wherever the digital tomorrow takes us.
Highest level of security
Combining the secure by design PCI Pal solution with a highly secure and proven global cloud platform that is AWS.
Performance & reliability
A solution that makes full use of the instant performance scalability and fault-tolerant capabilities inherent in the AWS global cloud.
Preserved compliance
Ensuring that your PCI DSS compliance is not just maintained within our solution but extends to the cloud platform that it is hosted upon.
Replicated solution
We replicate our solution across AWS zones which means no client is dependent on one specific AWS data center ensuring continuity of service even if disaster strikes.
Our solutions
PCI Pal have a range of tailored solutions to enable your call center to remain PCI compliant, without compromising on customer experience.
Want to talk about our architecture and cloud platform?
We would be more than happy to connect you with our technical team to answer any questions you may have on our solution architecture and the resilient nature of our AWS platform.
