We don’t just reduce risk, we strengthen every part of your payment journey.
- Real-time fraud scoring:
Identify high-risk calls before payments are processed using layered phone number intelligence. - Actionable insights for agents:
Empower agents with on-call fraud alerts and clear guidance — no delays, no second guessing. - Stronger chargeback protection:
Get the data you need to defend disputes and reduce chargeback costs with auditable fraud logs.
How it works
How it works
Incoming call
analyzed
Phone number intelligence applied
Fraud score instantly calculated
Agent sees risk
alert
Actionable next steps
triggered
Why proactive fraud management
Intelligent fraud tools for a growing threat
Fraudsters are moving quickly — reacting after the fact isn’t enough. Stay ahead with tools that detect risk before payment is processed.
Phone number intelligence
Verify, score and analyze phone numbers in real time to detect spoofing, high-risk patterns and known fraud sources.
CRM integration
Link fraud insights with your existing CRM data to make faster, more informed decisions — and reduce chargebacks while staying compliant.
Secure, frictionless payments for hundreds of clients
We’ve fundamentally changed the way we’re handling our customer interactions. We have a new way of taking calls which is integrated with our Salesforce system and connects payments, billed interactions and customer contact in one place. It’s much more user- friendly and suits the way our customers want to provide the information to us - it’s a far better experience for our customers.
John Woodward, Head of Service Support, Ecotricity
Our latest solution gives contact center agents the power to stop fraud in real time. Explore it to learn:
Why traditional fraud tools are falling short in phone channels
How real-time scoring and phone intelligence flag threats before they escelate
What to expect from proactive, AI-powered approach to payment security
Get in touch with us
Want to see how proactive fraud detection fits into your contact center? Fill out the form to connect with our team of experts.
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