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PCI Pal
  • Products
    • Secure & Capture
      • Key to PaySecurely capture card details with keypad entry.
      • Click to PayPay by card, ewallet, and bank through digital links.
      • Speak to PayAccessible payments using AI-powered speech recognition.
    • Verify & Protect
      • Customer AuthenticationVerify customers without time-consuming Q&A.
      • Fraud ManagementDetect high-risk interactions before sensitive steps begin.
    • Services
      • Services and SupportSeamless, reliable services and support every step of the way.
  • Platform
  • Outcomes
    • Industries
      • Financial ServicesDescoping the contact centers from PCI DSS in financial services
      • RetailSecuring omnichannel payments in retail
      • GovernmentPayment compliance for public sector contact centers
      • UtilitiesEnsuring flexible, secure payment experiences for utility companies
      • HealthcareSecuring patient payment interactions in healthcare
      • Travel & LeisureSimplifying and safeguarding transactions for travel and leisure companies
      • BPO / OutsourcedPCI DSS compliance in outsourced and BPO contact centers
      • Logistics & ShippingSecuring delivery and booking payments across every channel
      • Not For ProfitProtecting donations from phone appeals to online giving
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Agent Assist Solution

Nov 9, 2020
Agent Assist
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Our core solution, Agent Assist, uses DTMF (Dual Tone Multi Frequency) masking technology, as well as Speech Recognition for customers who can not use their telephone keypad, to provide companies with a secure way of handling payments by phone without bringing their environments in scope of Payment Card Industry Data Security Standard (PCI DSS).

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Tags: Security Compliance Contact Center PCI DSS

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