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PCI Pal
  • Products
    • Secure & Capture
      • Key to PaySecurely capture card details with keypad entry.
      • Click to PayPay by card, ewallet, and bank through digital links.
      • Speak to PayAccessible payments using AI-powered speech recognition.
    • Verify & Protect
      • Customer AuthenticationVerify customers without time-consuming Q&A.
      • Fraud ManagementDetect high-risk interactions before sensitive steps begin.
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      • Financial ServicesDescoping the contact centers from PCI DSS in financial services
      • RetailSecuring omnichannel payments in retail
      • GovernmentPayment compliance for public sector contact centers
      • UtilitiesEnsuring flexible, secure payment experiences for utility companies
      • HealthcareSecuring patient payment interactions in healthcare
      • Travel & LeisureSimplifying and safeguarding transactions for travel and leisure companies
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      • Logistics & ShippingSecuring delivery and booking payments across every channel
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Customer Experience Showcase – Sydney, Australia

May 9, 2023
Customer Experience Showcase event
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The Customer Service Institute of Australia in collaboration with Customer Science Group is launching its first Customer Experience Showcase event.

Established thanks to the strong demand from CSIA‘s members and community to gain insights and learn from the best service organizations in Australia.

​The innovation that companies deliver as part of the Australian Service Excellence Awards is incredibly impactful and traditionally lost. The aim of this event is to share these insights and ultimately lift customer experience performance across Australia.

​Hear case studies from Australian Service Excellence Awards winners and finalists including:

  • Sydney Water

  • OPTUS

  • Transdev Sydney Ferries

  • MATE

  • Jaybro

  • Woolworths

​The event will be hosted by Michael Pope and include breakfast, a series of short TedX style presentations, a Q&A session and plenty of time for networking.

​PCI Pal is pleased to support the Customer Experience showcase event as a CX Showcase partner. The team will be on hand to discuss our cloud based payment solutions. And show how businesses can secure payments without compromising their customer experience.

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Tags: Customer Experience

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