Click-to-pay is a PCI Pal product that enables businesses to collect customer payments across multiple communication channels (phone, chat, SMS, social media, and email). When payment is needed, agents generate and send customers a secure payment link via their preferred channel. Customers click the link and complete their transaction through a simple process, while agents maintain real-time visibility of the payment status and can provide step-by-step guidance to ensure successful completion.
This method allows organizations to facilitate remote payments without directly handling sensitive card data.
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