Managing contact centers is a tough part of doing business. One potential problem is compliance with data security regulations. Non-compliant businesses face significant fines from regulators and the prospect of losing millions of dollars more.
Outdated Pause & Resume call recording has the potential to leave your business vulnerable to expensive security breaches. The global average breach costs $3.62 million (approx £2.8 million). Could your business afford this bill?
If you’re keen to establish and understand the threats posed by outdated call recording technology, you’ll find the information featured within our whitepaper useful.
Enter your details below to download the whitepaper ‘Pause & Resume Call Recording: Time to Calculate the Risk’…