Customer Contact Expo (previously Call Centre Expo) is an annual event that brings together the entire customer service and contact center industry under one roof. This year it will take place on 30th September & 1st October at Olympia, London.
If you work in customer service or the contact center space then the Customer Contact Expo should be a must-attend event on your calendar. With an extensive education program and all the products, services and innovations you need to deliver excellent customer service, this is an event not to be missed.
Speakers already confirmed include:
Nev Wilshire: Star of the BBC television program ‘The Call Centre’
Nicola Milard: Head of consumer insights and futures at BT Global
David MacLoed OBE: Co-Author of ‘The Extra Mile’
Chris Brindley: Managing Director of Metro Bank
Plus many more.
As always, we’re looking forward to the show and meeting or reconnecting with as many of you as possible.
Whether you process one transaction a year or fifty million, you’ll need to adhere to PCI DSS requirements if you want to take payments from the ‘big 5’ card issuers. PCI Pal can help you achieve compliance for all of your telephone transactions, so please come and see us on Stand G34.
If you’d like to have a conversation around PCI DSS compliance for your call center, but can’t make the CC Expo, please get in touch with our expert consultants today.