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2023 Payment and Security Predictions

“New technology and new payment methods are at the forefront of the industry for 2023,” according to Alessandro Della Volta, VP of Product at PCI Pal. “With customer service as a top priority for companies, and consumers open to new options, the payments landscape is primed to expand and evolve over the coming year.”

“Security is still top of the agenda for 2023,” continues Geoff Forsyth, Chief Information Security Officer (CISO) at PCI Pal. “On the horizon is the proposed American Data Protection and Privacy Act (ADPPA) legislation currently being discussed and the countdown to implementing version 4.0 of PCI DSS continues in earnest in 2023.”

When it comes to the future of payment security, the focus should be on improving existing measures based on the changing consumer and business landscapes. In this infographic we explore 2023 payment and security predictions including:

  • Open Banking Set to Rise
  • Payments and Lending to Converge
  • Emergence of Omnichannel Payments
  • AI Becomes Reality in the Contact Centre
  • Countdown to PCI DSS v4.0 Continues
  • What Companies Can Do Now to Prepare

Take the first step into the New Year in the right direction by partnering with our team of experts on your PCI compliance journey. Learn how our solutions can help you ensure compliance and improve CX throughout your payment processes across any business communication channel. Speak with our team today.


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