GTACC Annual Conference 2023

Join us at GTACC Annual Conference 2023 on September 21st, 2023, at the Pearson Convention Centre in Ontario, Canada – the ultimate gathering for customer contact professionals! Designed exclusively for customer contact professionals, this premier event is your gateway to the latest trends, strategies, and technologies shaping the future of customer service.
Expand your professional network as you connect with fellow attendees from diverse sectors and industries. Forge new partnerships, exchange ideas, and learn from the experiences of others. Whether you’re an executive, manager, or frontline representative, the GTACC Annual Conference offers valuable networking opportunities at every turn.
The GTACC Annual Conference is an opportunity to be inspired and rejuvenated. Connect with industry visionaries who are shaping the future of customer contact. Dive deep into topics such as customer experience design, contact centre optimisation, workforce management, AI integration, and data-driven analytics. Acquire practical skills and take away actionable strategies to enhance your organisation’s customer service performance.
Discover the cutting-edge tools and technologies that are revolutionising customer contact. Explore the exhibition area, where leading vendors and solution providers showcase their latest offerings. Stay ahead of the curve by gaining hands-on experience with innovative platforms, AI-driven solutions, omnichannel strategies, and more.
Save the date and prepare for an event that will elevate your customer service game to new heights. Register for GTACC Annual Conference 2023 below!