Knowledge Centre - PCI Pal

Public Sector – PCI Compliance for Australian Government Authority

Public Sector – PCI Compliance for Australian Government Authority

Discover how this Australian government authority leverages PCI Pal Agent Assist to offer seamless, secure PCI compliant payments.

Retail – PCI Compliant Payments for Restaurant Group Fridays

Retail – PCI Compliant Payments for Restaurant Group Fridays

Discover how the flexibility of our cloud-based Agent Assist solution secures payments whilst providing a seamless customer journey that remains consistent and enhances the experience this restaurant group is famous for.

Retail – Secure Payments for Leading European Furniture Manufacturer

Retail – Secure Payments for Leading European Furniture Manufacturer

Discover how this organisation is offering a smooth multichannel experience to its customers without compromising on PCI DSS requirements.

business process outsourcer Contact Centre agents

Outsourcing – Securing Payments for Leading US Business Process Outsourcer

Outsourcing – Securing Payments for Leading US Business Process Outsourcer

Discover how this business process outsourcer solved their PCI compliance challenges by partnering with PCI Pal.

Travel – Simplifying PCI Compliance for a Major Airline

Travel – Simplifying PCI Compliance for a Major Airline

Discover how this airline is combatting an increase in fraudulent attacks whilst simplifying PCI compliance.

Secure payments US cable company

Utilities – Secure phone payments for leading US cable provider

Utilities – Secure phone payments for leading US cable provider

Discover how this leading US cable provider leveraged Agent Assist to secure phone payments in a complex telephony environment, whilst complying with the PCI DSS.

michelin case study image

Retail – Michelin Improves Payment Security and Customer Experience with PCI Pal

Retail – Michelin Improves Payment Security and Customer Experience with PCI Pal

Discover how PCI Pal harnessed this technology partnership to deliver PCI compliant contact centre payments for Michelin when they took the decision to work from home during the pandemic.

Man holding payment card

Financial – MAPFRE: InsureandGo

Financial – MAPFRE: InsureandGo

For their InsureandGo brand, MAPFRE needed a new solution that wouldn't negatively impact the customer journey. When they landed on PCI Pal, they knew they had found the right fit.

man using smart phone

Public Sector – South Staffordshire District Council

Public Sector – South Staffordshire District Council

The Council utilised PCI Pal's IVR solution to support the move away from manned phone-based payments.

Cars in a parking lot

Retail – TRADER

Retail – TRADER

TRADER implemented PCI Pal's Agent Assist solution, enabling them to remain in contact with customers without sacrificing data security. Learn more in this success story.

Clock Graphic for What Now? Future-Proofing Your Payments webinar

What Now? Future-Proofing Your Payments

What Now? Future-Proofing Your Payments

Find out how to future-proof your organisation’s payments to meet the challenges of today’s ‘new normal’. In this 30-minute webinar, PCI Pal's Dave Horchem and Nikki Von Seggern share our research results and insights into consumers’ views on data security today, as well as provide tips on moving from interim solutions to implementing a scalable, flexible and secure payments strategy.

A truck driving down the road on a cloudy day

Logistics – Logistics Industry Success Story

Logistics – Logistics Industry Success Story

PCI Pal works with many organisations in the logistics sector. This is the compliance journey of a major global logistics provider that is securing Cardholder Not Present (CNP) payments with PCI Pal.

Flowers in front of Waltham Forest City Council.

Public Sector – Waltham Forest

Public Sector – Waltham Forest

The London Borough of Waltham Forest in North East London needed to find a way to enable resolution centre staff to help residents with payments over the phone. They selected PCI Pal's Agent Assist solution.

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