PCI Pal’s utilises their Agent Assist Solution to secure Payments in the Insurance Sector

What really impressed us with Agent Assist was that it was fully integrated within the iNet telephony solution so our customers can continue to communicate with agents throughout the call, even when providing card details. This is done via the telephone keypad; The solution anonymizes the DTMF tones and no sensitive payment information is audible or enters our infrastructure. Customers can be assured of a seamless and secure experience.”

Download the full case study below to find out more about how we used PCI compliant payment solutions to support this global Insurance provider.