discussion in the contact centre

Delivering Compliance to the Public Sector

Compliance can pose a significant challenge for many organisations that are required to record telephone calls to meet standards of other regulations. One Borough Council in the UK was facing this very issue, PCI Pal worked with them to meet the requirements of additional financial regulations while maintaining compliance with the Payment Card Industry Data Security Standard (PCI DSS).

Download the full case study below to find out how PCI Pal helped deliver compliance to the Public Sector in the UK.