Sustainable PCI DSS Compliance in the Contact Centre [WHITEPAPER]
As a global standard, PCI DSS compliance is fast becoming a security requirement for logistics firms across the world.
With enforced sanctions, fines and suspensions on companies that fail to practice a satisfactory level of payment protection, businesses within the logistics industry can no longer afford to do nothing. With geographically spread internal infrastructures and contact centres, it is important for logistics brands to utilise a PCI compliant payment security solution that integrates seamlessly across their entire business.
The Level 1 PCI DSS Certified solutions are global, scalable and designed to fit around individual contact centres and internal systems, using technology like DTMF masking and IVR to protect businesses from costly fines due to PCI incompliance and safeguard their customer’s sensitive information.