Webinars

Webinar Calendar
15
Oct

What now? Future-proofing your payments.

Date: 15 Oct 2020

Didn't get the chance to join us for this free 30-minute webinar discussing securing your payments following the forced changes brought about by the pandemic? You can download the webinar and listen in your own time! We shared our research results and insights into consumers’ views on data security today,...

Webinar Calendar
23
Jul

Managing the Unknown – Flexibility and Compliance for the Public Sector

Date: 23 Jul 2020

Have you locked down your internal processes?  Today more than ever the flexibility and compliance of your contact centre operations are key. Returning to normal, with the threat of localised lockdowns, means public sector organisations need the flexibility in their infrastructure to quickly change from in-house to remote working...

Webinar Calendar
2
Jul

Webinar: Compliance Through the Eyes of The Consumer

Location: Webinar

Date: 2 Jul 2020

The trust of consumers regularly mirrors their spending and loyalty. To get an accurate temperature check on sentiment and behaviour changes when it comes to data security from a global perspective, PCI Pal conducted market research in the United States, the United Kingdom, Australia, and Canada. In each region,...

Webinar Calendar
30
Jun

Webinar: Busting the myths surrounding PCI Compliance

Date: 30 Jun 2020

Missed out myth-busting webinar? No problem, listen to experts Phil Jude and Niall Sunderland discussing the common misconceptions around PCI Compliance, why the compensating controls you are currently using aren't enough, and the best way to ensure your customers’ data is secure. Compliance within a contact centre has many moving...

Webinar Calendar
28
May

Webinar: Case Study DDC Outsourcing Solutions

Location: Webinar

Date: 28 May 2020

Our recent case study in conjunction with DDC Outsourcing Solutions UK (DDC OS UK) highlights the importance of businesses choosing the correct partners for their needs. DDC is a business process outsourcer that provides tailored solutions to companies in a range of industries. By providing smart, flexible, agile and innovative...

Webinar Calendar
28
May

Securing customer data while working remotely

Date: 28 May 2020

The risk is real. Every organisation recognises the consequences of inadequate security and compliance in communications systems. And, the landscape of security threats is constantly changing. We’ll talk about what you need to know, from a security perspective, as you evaluate moving your contact centre to the cloud. How...

Webinar Calendar
29
Apr

Webinar: PCI Compliance from Home

Location: Webinar

Date: 29 Apr 2020

The concept of working remotely is nothing new, around 4 million UK employees currently do this regularly, and in the US, roughly 50% of businesses offer remote working patterns. In the current climate, those businesses who have not considered homeworking are now having to, and fast. In this webinar, hear...

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