Webinars

Webinar Calendar
28
May

Webinar: Case Study DDC Outsourcing Solutions

Location: Webinar

Date: 28 May 2020

Our recent case study in conjunction with DDC Outsourcing Solutions UK (DDC OS UK) highlights the importance of businesses choosing the correct partners for their needs. DDC is a business process outsourcer that provides tailored solutions to companies in a range of industries. By providing smart, flexible, agile and innovative...

Webinar Calendar
28
May

Securing customer data while working remotely

Date: 28 May 2020

The risk is real. Every organisation recognises the consequences of inadequate security and compliance in communications systems. And, the landscape of security threats is constantly changing. We’ll talk about what you need to know, from a security perspective, as you evaluate moving your contact centre to the cloud. How...

Webinar Calendar
29
Apr

Webinar: PCI Compliance from Home

Location: Webinar

Date: 29 Apr 2020

The concept of working remotely is nothing new, around 4 million UK employees currently do this regularly, and in the US, roughly 50% of businesses offer remote working patterns. In the current climate, those businesses who have not considered homeworking are now having to, and fast. In this webinar, hear...

Webinar Calendar
10
Feb

The World of Payments in Contact Centres – Webinar

Date: 10 Feb 2020

The world of payments within contact centres is ever-changing.

In this Webinar, PCI Pal’s CTO, Hugh James, discusses how payments within contact centres have evolved alongside new digital communication applications and how this, in turn, has enabled solutions to provide a true omnichannel solution for payments...

Webinar Calendar
12
Dec

Compliance in the Cloud – Webinar

Date: 12 Dec 2019

 

The Cloud brings lots of advantages to businesses, but also lots of its own challenges.

In this webinar, Geoff Forsyth, CISO at PCI Pal, discusses designing and delivering a global cloud platform for achieving PCI DSS compliance, with a focus on the compliance aspects of the...

Webinar Calendar
26
Apr

A Matter of Trust: What Consumers Really Think About Putting Their Trust in You

Date: 26 Apr 2019

In this webinar in conjunction with CCA Global, Head of Research and Partnerships at CCA, Pauline Cochrane, and VP, Global Marketing at PCI Pal, Jane Goodayle, discuss the latest industry trends and share the challenges faced surrounding ever-changing customer expectations.

Simply fill in your details using the form...

Webinar Calendar
23
Mar

Compliance in the Contact Centre: Four Misconceptions Around Compensating Controls

Date: 23 Mar 2018

In conjunction with CCA Global, in this webinar Senior Sales Consultant Steve Walgate discusses four misconceptions around compensating controls. Listen to find out why compensating controls are not the best solution for compliance and customer service, and discover how de-scoping may be the answer. Just fill in your details below for...

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