Gathering and actioning feedback is important in every business, particularly when your business is securing payments. At PCI Pal, we canvassed the opinions of our customer base in order to unearth data on how the pursuit of PCI compliance impacts their businesses and the role that our secure payment technology plays in relation to their internal teams.

Reduction in AHT

We don’t want to give away too many spoilers, but as you’ll see from the statistic above, the results certainly made interesting reading as we charted the time savings made by internal teams, the concerns that PCI compliance can bring and where that responsibility lies.

Download our infographic to find out more.