PCI Pal, the secure payments solution provider for contact centres, has again been recognised by the CNP 2019 Awards as Best PCI Compliance Provider by both judges and customers. This is the third consecutive year the company has been recognised by the CNP Awards for its dedication to ensuring PCI compliance for merchants.

“We’re delighted to be recognised by the CNP Awards again, and especially to have been chosen by our customers and peers,” said James Barham, CEO, PCI Pal. “We pride ourselves in safeguarding the reputation of local and global brands that engage with customers by phone, and this award provides validation for the hard work of the entire team.”

PCI Pal was also recognised for the second consecutive year at the PCI London Awards for Excellence, as well as the Card and Payments Awards and the Credit and Collections Technology Awards for its work with customers. It was also recertified and awarded PCI DSS c3.2.1 certification for the seventh consecutive year, the most stringent information security standard required by leading credit card providers.

Barham continues, “The difference in our contact centre solutions is that they are made by contact centre people. We have designed our technology with that in mind, ensuring security and compliance while empowering our customers to maintain the highest levels of customer experience.”