As a result of our Genesys AppFoundry membership and blossoming partnership with the global leaders in customer experience technology, PCI Pal has recently been featured on the Genesys blog.

The article, co-authored by Genesys Director of Innovations Group Juergen Tolksdorf and our Channel Sales Director David Swift, assesses the importance of PCI compliance while introducing the PCI Pal suite of solutions. Our secure payment solutions are now available to Genesys customers through their AppFoundry, which you can find out more about here.

Looking at why it pays for contact centres to be PCI compliant, the article goes on to outline:

  • PCI DSS requirements and the potential risks of non-compliance
  • The team behind PCI Pal and how our technology has evolved to scale alongside payment security best practice
  • A rundown of our suite of secure payment solutions
  • The flexibility of deployment, reliability and strong contact centre background that makes us stand out

You can read the full article here.

Keep your eyes peeled for further collaboration between Genesys and ourselves, following on from our recent sponsorship of the CX17 series and finalists award at the Brussels event. If you’re interested in finding out more about partnerships with PCI Pal and how you could benefit, why not get in touch?