The PCI Pal team will be hitting the road (and the skies) again next month as we hop across the Atlantic to attend the CNP Expo in Orlando and CX17 in Indianapolis, both taking place on May 22nd–25th.

Card Not Present Expo 2017

Jetting off to Florida for the CNP Expo at the Rosen Shingle Creek Resort will be our Chief Commercial Officer James Barham, Head of Corporate Sales Dominic Newman and Chief Technology Officer Geoff Forsyth.

James will be a panellist on a session PCI & CNP: How to Spell Security taking place on May 25th from 8:15am – 9:00am in Room A, which is a must-attend for anyone taking payments via a website or call centre. As well as discussing the real world challenges of PCI compliance in multi-channel contact centres, the session will also cover…

  • What requirements have changed in the last year and if they apply to you
  • What steps you are required to take to ensure compliance with PCI DSS standards
  • Additional measures every company should consider

If you attend this session, or drop by our booth, we’ll enter you into a competition to win a Google Home hands-free smart speaker.

We’re hoping you won’t be the only one taking home a prize as PCI Pal are finalists in 2 categories (Best Call Centre Solution and Best PCI Compliance Provider) at the Card Not Present Awards. The winners will be revealed at the CNP Expo Awards Party on Wednesday 24th May, so cross your fingers for us.

CX17 Indy – Gold Sponsors

Organised by Genesys, with a theme of ‘Together’, and held jointly at the JW Marriott Indianapolis and the Indiana Convention Center, CX17 Indy is a 4-day customer experience event of deep-dive learning and sharing, visionary keynotes, breakout sessions, networking events and parties, and opportunities to talk to product experts, peers and industry thought leaders.

Our CX17 Indy team comprises Head of Sales EMEA Tony Smith, Channel Sales Director David Swift and Channel Partner Manager Phil Jude.

Tony and David have a speaking slot lined up on the subject of ‘PCI DSS Compliance in Contact Centres’, where they’ll be covering:

  • Why customer experience (CX) is important
  • What customers expect
  • What PCI DSS means for your customer service operation
  • How technology can help you solve these challenges

Once again, attend this session or drop by Stand G04 in the partner pavilion (keep an eye out for our partner demo battle video!) and we’ll enter you into a prize draw to win an Apple iPad Pro.

If you can’t make the CX17 Indy event, we’ll also be attending the CX17 Brussels event on June 7th–9th, so you can catch up with us there. More info to follow soon.

If you’d like to find out more about our secure payment solutions and how they can be deployed in your contact centre with minimal disruption, please speak to one of our expert PCI compliance consultants today. And don’t forget to swing by our stand if you’ll be visiting the CNP Expo or CX17 Indy this year, we’d love to answer any compliance questions you might have.