We’re delighted to announce that we will be registration sponsors at the 15th PCI London event on 5th July 2017. Held at Park Plaza Victoria in Westminster – this is the second PCI London event of the year, following on from the success of January’s gathering.
In addition to our role as sponsors, Channel Sales Director David Swift and Head of Sales EMEA Tony Smith will be joining the line-up of expert speakers, sharing industry insight with the extensive delegate list.
The UK’s leading PCI conference
At PCI Pal we are no strangers to PCI London, having attended throughout recent years. Discussion around the latest trends and topical debates on factors impacting contact centre compliance are sure to be at the forefront. Bringing together contact centre managers, data architects, IT directors and a vast array of other data security-focused professionals, the event includes more than 15 different seminars and presentations from experts on PCI compliance, data security and payment technology.
Our presentations will cover two of the hot topics in the contact centre space at the moment, multi-channel compliance and maintaining customer experience levels.
David’s presentation is titled ‘Meet the challenge of global PCI compliance in today’s multi-channel world’ and is filled with tips on overcoming some of the common challenges faced by contact centres as they embrace digital customer communications. In addition, he will cover:
- Preparation for the forthcoming impact of GDPR
- Myths around global PCI compliance
- Looking beyond just secure telephony
Tony’s presentation is the perfect accompaniment, looking beyond the regulations to understand the impact of compliance on the end customer’s overall experience. Discussing the notion that CX and compliance shouldn’t be mutually exclusive, he will talk through:
- Covering compliance in your customer experience strategy
- Building the business case for PCI compliance
- Avoiding the real cost of a data breach
If you are planning on attending, then let us know, as it would be great to see you there! We’ll be showcasing our range of secure payment solutions and are always keen to talk compliance. If you’re yet to secure a ticket – you can still register online here.