PCI-PAL PLC is a market leader in securing payments, protecting customer data and reducing compliance costs.

Company Overview

PCI-PAL PLC is incorporated in England (Registration No. 3869545) and the main country of operation for the Group is the United Kingdom.

Christopher Michael Fielding
Jason Stuart Starr
William Alexander Catchpole
Geoffrey Forsyth
James Christopher Barham
Thomas William Good

Registered office:
7 Gamma Terrace, Ransomes Europark
Ipswich, Suffolk, IP3 9FF

Bankers: Natwest Bank PLC and Barclays Bank PLC
Solicitors: Shepherd and Wedderburn LLP
Auditors: Grant Thornton UK LLP
Nominated Adviser and Broker: finnCap
Registrars: Link Group
Company Secretary: William Good

Remuneration Committee

The Remuneration Committee consists of Chris Fielding and Jason Starr. The committee is responsible for setting the terms and conditions of employment for the executive directors and meet on two occasions during the year.

The current policy is to set remuneration in accordance with market conditions in order to attract, retain and motivate the executive board.

The committee reviews Group performance and arising from those reviews may determine performance related bonuses.

No director is involved in deciding his or her own remuneration level or performance related bonuses.

The fees for non-executive directors are set at smaller turnover AIM quoted market rates to attract individuals with the necessary experience and ability to make a substantial contribution to the Group’s affairs and its continued development.

Audit Committee

Whilst the Audit Committee formally consists of Jason Starr and Chris Fielding, due to the size of the Company, any business relating to the audit has been considered by the full board.

Our audit partner can however raise any issues and request a meeting of the committee if it is felt that any governance or other issues need to be discussed without the executive director’s attendance.

Corporate Governance Code

Whilst no formal corporate governance code has been adopted, the Directors recognise the importance of high standards of corporate governance and intend that the Company, where practicable for a public company of its size and nature, will comply with the principal provisions of the UK Corporate Governance Code.

PCI-PAL PLC is a market leader in secure payment services for business, providing products and services that enable organisations to securely take customer payments, safely store customer data, in particular credit card data, and to de-risk their business activities from the threat of data loss and cybercrime.

The Group consists of the holding company PCI-PAL PLC and the following subsidiaries:

PCI-PAL PLC – Company number: 3869545
PCI-PAL (U.K.) Limited – Company number: 3960535
The Number Experts Limited – Company number: 6535463
IP3 Telecom Limited – Company number: 6535465
Group Vat Registration Number: GB 792439689

The companies are incorporated in England and the main country of operation is the United Kingdom.

Incorporated in United States of America as PCI Pal (US) inc.

PCI-PAL PLC changed its name from IPPlus PLC in September 2016. IPPlus PLC changed its name from County Contact Centres Plc in September 2008. County Contact Centres Plc changed its name from PLC in September 2001.

The company’s shares are listed and traded on AIM, a market operated by the London Stock Exchange (EPIC: CIP).

The Company’s shares are not listed on any other exchange or trading platform.

The Current Share Price is available via the LSE link above. The company’s EPIC is changing effective from 3rd October 2016 to PCIP.

Aim Admission Document
Articles of association (Revised May 2000)
Articles of association (Revised October 2008)

For Financial Results please see the Corporate News page.

AIM securities not in public hands: 21.45%

There are no restrictions on the transfer of AIM securities.

Total Voting Rights and Capital

As at 30 January 2018, the Capital of the Company consists of 42,721,178 ordinary shares with a nominal value of 1p each.

The total voting rights of the company is 42,553,949 ordinary shares as the company holds 167,229 shares in treasury.


W A Catchpole2,943,6976.92
Unicorn AIM VCT PLC2,000,0004.70
Octopus Investments2,666,6676.27
P Wildey4,650,00010.93
Livingbridge VC LLP2,000,0004.70
D Hamilton1,814,0004.26

Registrar details

The UK register, for shares traded on the London Stock Exchange, is maintained by our registrar, Link Group.

Registrar details
All administrative enquiries relating to shareholdings and requests to receive corporate documents should, in the first instance, be directed to:

Link Asset Services, The Registry, 34 Beckenham Road, Beckenham, Kent, BR3 4TU
Telephone 0871 664 0300

Telephone 0871 664 0300 or from overseas call +44 (0) 371 664 0300 calls cost 12p per minute plus your phone company’s access charge. Calls outside the United Kingdom will be charged at the applicable international rate. We are open between 09:00 – 17:30, Monday to Friday excluding public holidays in England and Wales

Alternatively you could email [email protected]

By logging on to shareholders can benefit from a number of online services as follows:

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To register for the Share Portal, all you need is your investor code, which can be found on your share certificate or your dividend confirmation.

Receiving shareholder information
PCI-PAL PLC would like to encourage the shareholders to receive the copy of the Annual Report via the Company’s website rather than in a hard copy form which will contribute to costs savings for the Company and will minimise unnecessary paper usage.
If you would like to update your communication preferences, please contact The Link Group via one of the above methods.

PCI-Pal has taken advantage of the Web communication facility offered by The Link Group, meaning that the shareholders can receive the Annual Report via Company’s website rather than as a hard copy document, although they will still receive a copy of the Proxy form and the Notice of Meeting.

Directors' duties and biographical details

Email – [email protected]

William Alexander Catchpole – Chief Executive Officer

Previously a director for 16 years of KDM International PLC, William was appointed Managing Director of PLC in 1999. Splitting the business away from its parent company, William coordinated the launch of the Internet start-up on the London Stock Exchange AIM market in 2000, raising £5 million in funding. The company evolved rapidly, selling the Internet directory and database business and then focussed the group resources on Call Centre Services and Call Centre Software. Having renamed the business in 2001 as County Contact Centres PLC to reflect the call centre focus, the company grew to over 500 staff and sold its software in over 40 countries. Changing name again in 2008, to IPPLUS PLC, the company continued to grow, adding a Telecoms division, Disaster Recovery and Document Storage divisions. The Document Storage business was sold off in 2014. In 2016, William again restructured the company, deciding to focus solely on credit card compliance systems as PCI-PAL PLC. The call centre, the offices and software businesses were sold enabling £1m to be returned to shareholders and the balance  being used to fund an acceleration of the credit card business.

Geoffrey Forsyth CEng FBCS CITP FRSA – CTO

After a career spent in the nuclear power industry Geoff joined KDM International PLC as the Internet Services Division Manager in 1996 and then played a key part in the demerger from KDM in 1999. He was responsible for the design, development and infrastructure of the COUNTYWeb Internet directory and was instrumental in the design and development of the CallScripter software package used and sold by the company. Geoff is a Fellow of the British Computer Society.

Geoff is responsible for all technical infrastructure systems, ISO compliance and IT Security as well as Health and Safety matters.

Christopher Michael Fielding BA FCA – Non Executive Director

Christopher is Head of Corporate Finance at W H Ireland and has over thirty years’ of corporate and financial experience. Previous to his current role Chris worked at Arden Partners and spent eleven years prior to that at Hoare Govett, where he was a director of Corporate Finance. He qualified as a chartered accountant with Price Waterhouse and held appointments at Thomas Cook, Cadbury Schweppes and Barclays de Zoete Wedd.

Chris is Chairman of the Audit Committee and a member of the Remuneration Committee.

James Christopher Barham – Chief Commercial Officer

James graduated from Bath Spa University and worked for Hiscox PLC and Call Connection Ltd before joining IPPlus in 2008, where he held several senior management positions before being appointed to the Board in 2015. James is responsible for sales, operations and commercial development, and has been instrumental in the growth of our telecoms and payment service offering; specifically, the evolution of the PCI Pal product suite.


William is an Associate of the Chartered Institute of Management Accountants. He joined PCI–PAL PLC on 1st April 2017 as Chief Financial Officer and Company Secretary. Previously, William has been the CFO and Company Secretary of four AIM / Main Market listed companies: Card Clear PLC, Retail Decisions PLC, Revenue Assurance Services PLC and Managed Support Services PLC.

Jason Stuart Starr – Non Executive Director

Jason is Chief Executive Officer of Dillistone Group PLC (“Dillistone”), the AIM quoted International supplier of software and services for the recruitment sector. Jason joined Dillistone in 1994 and was appointed Marketing Manager in 1996 before becoming Managing Director of Dillistone’s UK business in 1998 and then CEO of Dillistone Group PLC when it was admitted to trading on AIM in 2006. Jason has a BA (Honours) business studies degree from the London Guildhall University.

Jason is Chairman of the Remuneration Committee and is a member of the Audit Committee.

Takeovers and Mergers

The Company is subject to the UK City Code on Takeovers and Mergers.

This website was last updated on 11th April 2018. This information is disclosed for the purpose of Rule 26 of the AIM rules.

Corporate News

2018 Final Results

PCI-PAL PLC (AIM: PCIP), a leading world-wide provider of Payment Card Industry (“PCI”) compliance solutions for contact centres, is pleased to announce full year results for the year ended...


Director Dealings 13 July 2018

PCI-PAL PLC, the customer engagement specialist that secures and protects payment card data for companies handling payments by phone, was notified on 13 July 2018 that on that date...


Director Dealings 12 July 2018

PCI-PAL PLC, the customer engagement specialist that secures and protects payment card data for companies handling payments by phone, was notified on 11 July 2018 that on that date...


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