Customer Contact Week 2021 – Las Vegas
Customer Contact Week, the world’s largest customer contact event series, returns to fabulous Las Vegas, NV (December 13-16, 2021), brimming with cutting-edge content from an unmatched collection of the top executives and business leaders in the customer contact & CX profession. CCW was established in 1999 to provide call center leaders an opportunity to discuss best practices for customer service centers. Two decades and one global pandemic later, Customer Contact Week remains committed to uniting cross-industry and cross-functional leaders committed to building world class end-to-end customer experiences. From unique Q&A opportunities, breathtaking session experiences, and a seemingly endless buffet of content – you’ll leave CCW Las Vegas armed with more pages in your rolodex, and the latest and greatest trends, best practices, and models to take your contact center to the next level. Don’t miss the opportunity to visit our PCI Pal team in the Expo Hall to discuss your contact center compliance strategy!