Skip to main content

Knowledge Center

Our guides, publications, blogs, videos and podcasts will tell you everything you need to know about PCI compliance and payment security. You can filter by content type, topic or search via key terms.
Filter by type
Filter by topic

Halfords store front
Success story
Retail – Halfords
Retail – Halfords
Driven by the need to create seamless interactions with customers, learn how the prominent retailer put customer experience first, while securing sensitive card details, with the help of 8x8 and PCI Pal.
Read more
Success story
Financial – MAPFRE: InsureandGo
Financial – MAPFRE: InsureandGo
For their InsureandGo brand, MAPFRE needed a new solution that wouldn't negatively impact the customer journey. When they landed on PCI Pal, they knew they had found the right fit.
Read more
man using smart phone
Success story
Government – South Staffordshire District Council
Government – South Staffordshire District Council
The Council utilized PCI Pal's IVR solution to support the move away from manned phone-based payments.
Read more
Cars in a parking lot
Success story
Retail – TRADER
Retail – TRADER
TRADER implemented PCI Pal's Agent Assist solution, enabling them to remain in contact with customers without sacrificing data security. Learn more in this success story.
Read more
A truck driving down the road on a cloudy day
Success story
Logistics – Logistics Industry Success Story
Logistics – Logistics Industry Success Story
PCI Pal works with many organizations in the logistics sector. This is the compliance journey of a major global logistics provider that is securing Cardholder Not Present (CNP) payments with PCI Pal.
Read more
Flowers in front of Waltham Forest City Council.
Success story
Government – Waltham Forest
Government – Waltham Forest
The London Borough of Waltham Forest in North East London needed to find a way to enable resolution center staff to help residents with payments over the phone. They selected PCI Pal's Agent Assist solution.
Read more
Success story
Utilities – Pennon Water Services
Utilities – Pennon Water Services
Pennon Water Services is a provider of water and wastewater services in the South West UK. With a team of around 30 contact center operatives, Pennon Water Services tasked PCI Pal to deploy their Agent Assist solution to support their telephony payments.
Read more
Partner Handshake At Desk
Success story
Public Sector – Delivering Security and Compliance to the Public Sector
Public Sector – Delivering Security and Compliance to the Public Sector
PCI Pal’s Agent Assist solution was adopted by one large government entity - holding one of the largest contact centers in the UK. Now, Agent Assist provides them with a seamless customer experience.
Read more
Zoomed in on hands of someone plugging payment card info into phone, presumably paying for something
Success story
Retail – VAX
Retail – VAX
To improve PCI compliance and the customer experience, VAX adopted PCI Pal’s Agent Assist solution. Read about their success since doing so.
Read more

Sign up for knowledge center notifications

Never miss the latest blog, news, podcast or event. Sign up to be notified when we publish something new.

Notify me
Chatwith us