Payments: The Future of Security & CX

White paper

Man in a suit talking on the phone, sitting at a laptop with a credit card in his hand.

In February 2021, PCI Pal hosted the first-annual Payments: The Future of Security & CX conference.

Thought leaders from organizations in the payments and contact centre industries came together to share their insights on the accelerated change in the payments landscape. They also addressed getting ahead of the security and customer experience curves.

To share these insights with you, we’ve compiled them into a white paper. Within the pages, you will find:

How Data Breaches Impact Consumer Confidence and Brand Loyalty
Current Requirements Under PCI DSS
Risks and Penalties of Non-Compliance
The Pandemic and the Rise of Digital
Remote Working and PCI Compliance
Compliance in the Cloud
Payment and CX Ecosystems – How They Intersect
The ‘What, How and Why’ of 3D-Secure
What’s New in PSD2
GDPR, Brexit and Privacy Shield
PCI DSS 4.0: 2021 and Beyond – Key Updates to Be Aware of
Highlights From the Verizon Payment Security Report 2020

Download the white paper now to get your copy.

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