Payments: The Future of Compliance and CX
Secure Payments Podcast Channel
Our Podcast channel ‘Secure Payments’ provides useful insights, fireside discussions and knowledge sharing on payment security and compliance. Tune in for easy-to-digest advice, guidance and interesting discussions on a range of issues relating to payment security, compliance and customer experience. Our monthly schedule will look at different industries, territories and include guests speakers who are experts in their fields. Don’t forget to subscribe and receive updates on new episodes released every month.
Payments: The Future of Security and CX
PCI Pal recently held its inaugural virtual conference ‘Payments: The Future of Security and CX’.
Attendees from around the global gathered to discuss and learn about the future of payment security and customer experience. We invited industry experts to host breakout sessions during the conference, sharing their views and insights on the future of payments, compliance, security and customer experience within the contact centre and wider business communications environments.
In this podcast we follow up with some of the event’s contributors and probe them further on their views and predictions around the future of payment security and customer experience.
Ciske Van Oosten, Head of Global Business Intelligence, Verizon
Neira Jones, PCI Pal Advisory Committee Member, PCI Pal
James Tessier, Marketing Insights Lead, Oracle Enterprise Communications
Cory Haynes, VP of Financial Service & Insurance Strategy, Talkdesk
Eric Bushman, VP Solutions Engineering, Worldpay from FIS