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PCI Pal’s IVR Payments solution lets your customers make payments 24/7 without needing to speak with an agent or access your website. Payments are handled within PCI Pal’s secure cloud and can be integrated with your IVR platform or completely outsourced to us.

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Securing Contact Centres: Beyond Pause and Resume Recording

Securing Contact Centres: Beyond Pause and Resume Recording

In this episode of 'Secure Payments' PCI Pal’s CISO, Geoff Forsyth, explains the threats posed by outdated Pause and Resume call recording technology. Helping listeners find an easier path to compliance with data security regulations, and less chance of being fined for a data breach.

Protecting Online Card Payments: Explore PSD2 and 3D Secure

Protecting Online Card Payments: Explore PSD2 and 3D Secure

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PCI Security Standards Council welcomes PCI Pal^® CISO, Geoff Forsyth, to its Board of Advisors

PCI Security Standards Council welcomes PCI Pal^® CISO, Geoff Forsyth, to its Board of Advisors

Geoff Forsyth, Chief Information Security Officer of PCI Pal^®, has been appointed to the prestigious PCI Security Standards Council Board of Advisors for 2023-2025. As one of 52 members, Forsyth will contribute his extensive IT and security experience to advance global payment security standards.

Digital Mock-up of PCI Pal Pause & Resume White Paper

Pause and Resume Call Recording: Calculating the Risk

Pause and Resume Call Recording: Calculating the Risk

In this white paper, we establish and explain the threats posed by outdated call recording technology, including Pause & Resume call recording. Through it, you'll find an easier path to compliance with data security regulations, meaning less chance of being fined for a data breach.

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