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A Security Assessor’s Guide

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This guide provides QSAs with an outline of strategies and technologies available to meet payment compliance regulations within contact centres.

Keeping both personal and financial data secure is of increasing importance to companies. Be ‘in the know’ on the latest technologies and how they can optimize compliance within the business communication environment.

What you’ll find in this eBook:

  • PCI DSS and its place in the contact centre
  • Compensating Controls and why they aren’t enough
  • DTMF Masking and its many benefits
  • PCI Pal Solutions
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