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Our guides, publications, blogs, videos and podcasts will tell you everything you need to know about PCI compliance and payment security. You can filter by content type, topic or search via key terms.
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Man holding payment card
Success story
Financial – MAPFRE: InsureandGo
Financial – MAPFRE: InsureandGo
For their InsureandGo brand, MAPFRE needed a new solution that wouldn't negatively impact the customer journey. When they landed on PCI Pal, they knew they had found the right fit.
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man using smart phone
Success story
Public Sector – South Staffordshire District Council
Public Sector – South Staffordshire District Council
The Council utilized PCI Pal's IVR solution to support the move away from manned phone-based payments.
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Cars in a parking lot
Success story
Retail – TRADER
Retail – TRADER
TRADER implemented PCI Pal's Agent Assist solution, enabling them to remain in contact with customers without sacrificing data security. Learn more in this success story.
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A truck driving down the road on a cloudy day
Success story
Logistics – Logistics Industry Success Story
Logistics – Logistics Industry Success Story
PCI Pal works with many organizations in the logistics sector. This is the compliance journey of a major global logistics provider that is securing Cardholder Not Present (CNP) payments with PCI Pal.
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Flowers in front of Waltham Forest City Council.
Success story
Public Sector – Waltham Forest
Public Sector – Waltham Forest
The London Borough of Waltham Forest in North East London needed to find a way to enable resolution center staff to help residents with payments over the phone. They selected PCI Pal's Agent Assist solution.
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Water flowing from tap to the sink.
Success story
Utilities – Pennon Water Services
Utilities – Pennon Water Services
Pennon Water Services is a provider of water and wastewater services in the South West UK. With a team of around 30 contact centre operatives, Pennon Water Services tasked PCI Pal to deploy their Agent Assist solution to support their telephony payments.
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Man with red hair wearing head set
Success story
Public Sector – Delivering Compliance to Local Authorities
Public Sector – Delivering Compliance to Local Authorities
Compliance can pose a significant challenge for many organizations that are required to record telephone calls to meet the standards of other regulations. One Borough Council in the UK was facing this very issue.
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